Internal Communications Manager

Blizzard Entertainment seeks a seasoned Internal Communications Manager to play a major role in its internal communication initiatives and programs. We are looking for a focused, detail-oriented person who multitasks efficiently, excels in a deadline-driven environment and can develop outstanding stories and messages with excellent editorial skills and deep knowledge of communications platform and tool. The ideal candidate has at least eight years of experience in communications and/or gaming and is a flexible, motivated self-starter who can adapt quickly to changing goals and objectives. This person is also highly organized and able to work independently while contributing to the goals of Internal Communications team. Clear, concise communication skills are a must.

As an Internal Communications Manager, this person will be responsible for the internal communications strategies, initiatives, employee events and contents for Blizzard’s internal communications across all franchises and corporate topics. This person should possess an ability to work closely with global/regional internal communications team and regional PR, CS, HR, franchise teams etc to develop engaging internal communications contents and initiatives while also contributing to promoting internal communications channels and increasing traffic for internal communications platforms.


Roles & Responsibilities

  • Plan and execute internal communications initiatives
  • Write and edit employee communications, including emails, intranet news articles, newsletters, display boards, and other channels as needed and share them with internal audiences in timely manner
  • Work with teams to identify and resolve communication issues
  • Engage and motivate leaders and employees alike to adopt desired behaviors and support business priorities through effective project management of meetings and events
  • Provide internal communications support for CS through various communications messages, channels and events
  • Lead employee engagement planning on assigned game launches and internal initiatives
  • Develop internal communications activity report and share with relevant stakeholders
  • Communication with HQ/regional internal communication staffs to sync up global internal comms schedule/messages and share regional best practices
  • Maximize utilization and KPI of internal communication platforms and tools
  • Lead communications efforts for internal social media platform, including - supporting ongoing engagement to build awareness and increase user adoption
  • Execute internal employee events and gatherings such as Town Hall, Show & Tell and Blizzard Team building events



Requirements

  • Blizzard Entertainment gamer
  • Strong written and oral communications skills in both Korea and English
  • Strong sense of responsibility and loyalty
  • 7~10 professional internal communications experience preferably in a multinational company
  • Excellent interpersonal and diplomatic skills
  • Proven editing, proofreading, and persuasive writing skills
  • Knowledge on games and game industry
  • Good organization and time-management skills
  • Able to focus and multitask in a fast-paced environment and with minimal supervision
  • Able to exercise good independent judgment and discretion, especially when presented with sensitive or confidential issues
  • Willingness to work flexible working hours


Pluses

  • Bachelor’s degree in Communications, Writing or Journalism, or an equivalent combination of education and experience
  • Foreign education
  • Positive and enthusiastic character
  • Familiarity with HTML
  • Familiarity or experience with enterprise networking software, particularly Jive
  • Familiarity or experience working with SharePoint and Photoshop





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