Director, Business Insights

Blizzard Entertainment games don’t just begin with game ideas or end once those games are released. The success of Blizzard is defined both by our games and those who support them every day at all levels and across all offices. Operations teams around the globe support, evangelize and work to improve our games.

As part of Blizzard operations, the International West Finance & Reporting team, we pride ourselves in having a world-class finance organization who go beyond just providing data, but act as financial business partners to our respective business units and franchise organizations.  Through in-depth financial planning and analysis, the finance team has an intrinsic drive in being strategic partners with a combination of subject matter expertise, business-minded acumen, and geeking out on Blizzard products and culture!

Our team is currently looking for a talented Director, Business Insights to lead a team and provide international business analysis to senior management. The ideal candidate will be a natural leader with a strong background in data analytics focused on discovering new business opportunity. 

Responsibilities 

  • Lead a team of analysts to provide international business analysis and actionable intelligence by forming hypotheses, interpreting research results, synthesizing conclusions, deriving implications, and providing insightful recommendations to senior leadership.
  • Provide international reporting on market trends, sales, marketing and finance KPIs, and operations.
  • Support strategy and sales with ad hoc requests.
  • Design, direct, and conduct qualitative and quantitative analyses.
  • Apply exceptional proficiency in strategic analysis to a wide range of issues.
  • Maintain and update BI tools, databases, dashboards, and best practice in sync with Blizzard’s headquarters.
  • Synthesize predictive analytics on trend data to support recommendations.
  • Stay abreast of state-of-the-art industry trends and innovative developments. 

Requirements 

  • A minimum of 10 years’ experience in data analytics or business intelligence
  • Superior communication, presentation, and facilitation skills: must have the ability to structure a concise, clear presentation of findings, based on large sets of complex data, and effectively present this to any level in the organization Strong quantitative skills and comfort with data analysis, predictive modelling, and applied statistics
  • Strong knowledge of SQL and relational databases, Teradata, MS SQL Server, PostgreSQL, Oracle SQL
  • Strong quantitative skills and comfort with data analysis, predictive modelling, and applied statistics
  • Analytical approach and strong problem-solving skills, demonstrated by the ability to structure an issue and analyse alternative solutions
  • Bachelor’s degree in a related discipline
  • Fluent in English
  • Strong leadership skills 

Pluses 

  • Previous experience in leading a team of analysts
  • Experience with Tableau or Business Objects
  • ETL tools such as DMExpress, SSIS, Pentaho Data Integration etc.
  • Passionate video gamer and in-depth knowledge of Blizzard games, products, and services
  • Able to interpret/explain statistical models and data mining algorithms in plain and comprehensible language
  • Passion for Sports
  • Experience working with Google Analytics and Facebook Insights
  • Understanding of data visualisation concepts and best practice

Blizzard Entertainment is a global company committed to growing our employees along with the business. We offer generous benefits and perks with an eye on providing true work/life balance. We’ve worked hard to foster an intensely collaborative and creative environment, a diverse and inclusive employee culture, and training and opportunity for professional growth. Our people are everything. Our core values are real, and our mission has never changed. We are dedicated to creating the most epic entertainment experiences…ever. Join us!


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