BONS Technician

Position Overview

Blizzard Entertainment's Global Network Operations team is looking for an IT Technician to help maintain Blizzard’s worldwide IT infrastructure and services.  Such services include Battle.net, World of Warcraft, StarCraft II, Diablo 3, Hearthstone, Heroes of the Storm and Overwatch.  In addition to managing these IT Platforms, the team also works closely with our development teams throughout a product’s lifecycle.  To be considered for this position an applicant must have a technical background that includes a firm grasp of command line Unix or Linux, knowledge of networking fundamentals, and network troubleshooting techniques.  Primary duties include monitoring, auditing, troubleshooting, documenting, and escalating software, hardware and infrastructure issues.

 


Role & Responsibility

-Support and maintain all IT infrastructures on Data Center

-Provide Blizzard game service operation support

-Work with global IT staffs

 


Requirements

-Familiar with Linux

-Good MS office skills

-Basic to server/network administration

-Passion for video/computer games

-Good English communication skills

-Unix/Linux knowledge to include, but not limited to, kernel, memory, file systems, clustering, command line syntax for file creation and manipulation, log location and search, and daemon management

-Networking Fundamentals to include, but not limited to, OSI Layers, Subnetting, DNS, DHCP, SMTP, and Ports

-Troubleshooting tools to include, but not limited to, Telnet, Traceroute, Wireshark and Ping

-Communication. Candidates must possess the ability to convey complex concepts and issues to a variety of audiences with a wide range of technical capabilities

 


Pluses

-Have repairing PC experience

-Basic to program languages (C, Python, etc) and shell scripts

-Have related Bachelor's degree (computer engineering, computer science, etc)

-Have Data Center work experience.


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