Associate Community Manager - Hearthstone

Position Overview

We are seeking an experienced associate community manager whose passionate about the gaming industry, player communities, communication and social media. The ideal candidate is driven and motivated, has a sense of brand marketing/communications, and has a proven track record of large-scale community development efforts in the gaming/entertainment industry. This role works in close partnership with community manager, brand manager, project manager, public relations, other teams and HQ to build player excitement and relationships on the franchise’s behalf.

 

Role & Responsibility

  • Contribute to the planning and execution of community development programs for Hearthstone in Korea
  • Inform and engage Korean Hearthstone players through forums, social media channels, streams and other venues
  • Support communication plans and channel management in Korea
  • Manage community publishing (communication and contents) initiatives in a relevant and timely manner
  • Build relationships with community partners such as fan sites, influencers, and external key community managers to promote our communication efforts
  • Maintain strong and collaborative relationship with upstream franchise publishing stakeholders
  • Provide meaningful feedback on the community’s sentiment, concerns, and suggestions

 

Requirements

  • Strong working knowledge of Hearthstone and other popular games in Korea
  • 2+ years of experience building, engaging and growing online communities, ideally in the gaming industry
  • Native Korean and fluent or strongly written and conversational in English
  • Familiarity with gaming culture, streaming and Hearthstone/Blizzard games required
  • Proven ability to work independently, in a team environment, and across departmental lines
  • Strong oral and written communication skills; can clearly present ideas in communications
  • Familiar with all major social networks and content platforms
  • Ability to learn and adapt quickly
  • Ability to travel, including international travel

 

Pluses

  • Previous experience in a mobile game operation/management, digital marketing or content related position
  • Gaming community professionals or influencers
  • Video and static image design and editing skills

 


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