Application Support Engineer - New York

WHO WE ARE

We are Allvue Systems, a rapidly growing software company formed by the merger of AltaReturn and Black Mountain. Allvue has over 420 employees in offices throughout North America, Europe and Asia. We are the leading provider of software solutions for the Private Capital and Fixed Income markets. Whether a client wants an end-to-end technology suite, or independently focused modules, Allvue helps eliminate the boundaries between systems, information, and people. We’re looking for ambitious, smart, and creative individuals to join our team and help our clients achieve their goals!

WHAT WE VALUE

  • Intelligent individuals looking to apply themselves creatively
  • People who are comfortable speaking up, sharing ideas and driving change
  • Energetic and passionate teammates looking for more than just a job to pay the bills
  • Hard-working individuals who habitually do more than asked

WHAT WE NEED 

  • A degree from a leading 4 year university
  • Well-rounded personality
  • Excellent problem-solving abilities
  • Someone who thrives in a team environment
  • Ability to manage competing priorities
  • Enthusiasm for technology and finance
  • Advanced SQL Server T-SQL skills and database administration experience, including in depth understanding of Join types, Sub Queries, Functions, Stored Procedures, Optimization, and other advanced SQL concepts
  • Hands on experience with XML/XPath/XSLT technologies (nice to have)

YOUR RESPONSIBILITIES

Provide exceptional support while demonstrating your problem-solving skills and excellent customer service. You will become the face of our company to many of our clients, and you will have a noticeable impact on our day-to-day operations. Additionally, you will:

  • Collaborate with cross-functional team members (Developers, Implementation Specialists, Account Managers, etc.) to enhance our product and services
  • Influence the growth of our product using feedback from clients and solutions you have implemented while working on client environments
  • Provide technical expertise during the deployment and upgrade of our software
  • Provide post go-live configuration work and development to enhance customer environments
  • Propose departmental initiatives to help improve our process and team goals

WHAT WE OFFER

  • Fun, fast-paced work environment
  • Constantly evolving, cutting edge technology
  • The ability to make a significant impact immediately upon jumping in
  • An opportunity to work with some of the best firms and the best people in the financial industry
  • The ability to create change in the product we sell, by using the very same solution (in a very different way) to perform your daily job
  • Numerous team building activities to promote collaboration
  • 4 weeks paid time off

 


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