Billing Operations Analyst

2 weeks agoRemote

Get to Know Us:

It's fun to work in a company where people truly believe in what they're doing!

At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications.

Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.

Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers.

Work, Play and Grow at BlackLine!

Make Your Mark:

The Billing Operations Analyst is a critical analytical role within Blackline's Managed Services teams, working to improve, identify, execute, and effectively communicate meaningful trends and opportunities across the business as well as within the customer constructs. This work is contingent upon a well-developed understanding of billing fundamentals, financial analysis, basic accounting principles, intercompany billing, and the ability to ensure compliance with all applicable policies, procedures, laws, and regulations. This position, while maintaining Blackline's quality standards, implements and supports actions that bring about improvements which may include, but are not limited to, customer value, quality, delivery, growth, margin expansion, and compliance.

You'll Get To:

  • Ensure 100% on-time and accurate monthly billing production for all applicable services
  • Collaborate with interdisciplinary business and subject matter experts to support the Managed Services Operations to meet functional requirements while maintaining procedural compliance
  • Communicate with and influence both internal and external parties to ensure processes and procedures are developed and delivered in alignment with defined goals and strategic vision
  • Facilitate the Managed Services solutions, working across technologies and geographies in a productive, efficient manner to deliver customer-focused and expected customer outcomes
  • Champion data-driven decision making, and actively collaborate with business partners to deliver business insights, improvement recommendations, and compliance adherence
  • Create and document enhancement requirements to support business process improvements
  • Determine, implement, and evaluate business metrics, process performance, and compliance needs
  • Restructuring and streamlining activities; removal of non-value-added tasks

What You'll Bring:

  • Minimum of 3-5 years of experience in Finance, ideally within large multi-national corporations
  • Prior experience in Intercompany, FP&A, controllership, or other related Finance functions
  • Critical thinker with ability to understand large, complex data sets and background in risk and control, and/or process improvement
  • Superior analytical, problem solving, negotiation, and conflict resolution skills
  • Intermediate/Advanced skills in MS Excel, Visio, PowerPoint, Office 365
  • Exceptional written and verbal communication skills; able to convey insights and leadership in identifying emerging risk issues
  • Active listening skills
  • Must be able to build effective working relationships with dynamic, professional teams
  • Basic understanding of financial ERP software
  • Strong attention to detail and ability to exercise good judgement
  • Excellent time management and organizational skill
  • Expert customer service communication skills

We're Even More Excited If You Have:

  • Bachelor's Degree in accounting/finance, business or technology discipline, or equivalent professional experience
  • Basic understanding of indirect tax treatment, transfer pricing, and intercompany accounting
  • Basic understanding of general accounting principles
  • Knowledge of robotic process automation tools and processes

Thrive at BlackLine Because You Are Joining:

  • A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation!
  • A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
  • A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.

BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.

Salary Range:

USD $68,300.00 - USD $97,000.00

Pay Transparency Statement:

Placement within this range depends upon several factors, including the applicant's prior relevant job experience, skill set, and geographic location. In addition to base pay, BlackLine also offers short-term and long-term incentive programs, based on eligibility, along with a robust offering of benefit and wellness plans.

Job ID: blackline-2901-en-us

Perks and Benefits

  • Health and Wellness
    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits
    • Family Support Resources
  • Work Flexibility
    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks
    • Casual Dress
    • Happy Hours
    • Snacks
    • Holiday Events
  • Vacation and Time Off
    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
    • Summer Fridays
  • Financial and Retirement
    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
  • Professional Development
    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Leadership Training Program
  • Diversity and Inclusion
    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Woman founded/led