Future Opportunity - Software Instructor

  • The Job: This position is ideal for an enthusiastic, energetic individual who enjoys engaging with clients virtually (online), face-to-face, and through social media. In this role, you'll have the opportunity to learn Blackbaud software, training technology and delivery. Your training assignments will allow you to travel extensively while interacting with and positively impacting a wide variety of nonprofit organizations. You should possess strong written and verbal communications skills and you should be comfortable speaking in public. A bachelor's degree is required and we'll be excited if you have experience in small to mid-size adult group facilitation, knowledge of one or more Blackbaud products, and experience educating adults on technology solutions, both online and onsite.

What You'll Be Doing: You'll play a key role in our organization's success by delivering training and best practices concepts to Blackbaud software users. Upon successful completion of in-depth training focused on a specific Blackbaud product, you'll begin teaching and helping clients as a Blackbaud Software Instructor. This position affords the versatility to teach in-person at locations across the U.S. and Canada (up to 50% travel), as well as online using Blackbaud's proven distance learning technology. We work in a supportive, collaborative atmosphere and are focused on the success of our clients.

Our Purpose: At Blackbaud, we believe the world would be a better place if good took over and if everyone on a mission to do good had the power to do even more. That's why we come to work every day -- to equip and connect the world's philanthropic community so good can take over. On the Educational Services team, we are committed to supporting the success of our clients' missions, providing world-class training -- with heart and excellence.

Our People: We are Heart + Smart. We have employees who are passionate about doing good and helping others with their philanthropic missions. We believe we do our best work when we are having fun. And while we are working to enable the success of our nonprofit customers, we are enabling the success of our people. We are committed to developing the careers of our employees through learning, professional development, and a predefined career progression path for the Software Instructor role.

Other Things You Might Care About: Competitive salary; four weeks of PTO per year; Medical, Dental, and Vision insurance coverage; 401k; Flex spending accounts; tuition reimbursement; supplemental vacation allowance for volunteer and community involvement.

Our Advice: Don't let this opportunity pass you by. We're looking for candidates with a variety of experiences from a variety of backgrounds. We have planned start dates throughout the year, so don't worry about timing. Send us your resume; we can start the process when you're ready. Speaking of process, ours is multi-step. Don't be surprised if we ask you to complete a recorded video interview. Don't worry about the "right" answers. This role requires a lot of quick thinking. Give us your best and most truthful answers -- not just what you think we want to hear.

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