Customer Insights & Partnerships Intern

About Birchbox

Founded in 2010, Birchbox is a leading beauty and grooming retailer, offering an efficient, personalized way to discover and shop for new products. We redefined the e-commerce experience by pairing a monthly subscription of samples with a curated online shop featuring more than 800 best-in-class brands. Every month, subscribers receive five prestige samples tailored to their unique profile along with inspiring editorial content that creates a seamless path to purchase full-size versions of their favorites on Birchbox.com. In 2012, we launched Birchbox Man and expanded internationally, and in 2014, we opened our first brick-and-mortar store in Soho. Today we have more than one million subscribers and operate in five countries, including France, Spain, UK, and Belgium. Birchbox is headquartered in New York City.

The Customer Insights & Partnerships Intern at Birchbox will:

Support the Customer Insights & Partnerships functions with day-to-day needs and gain exposure to highly strategic areas of the company. In this role you will have the opportunity to learn about and support large scale external partnerships as well as gain an understanding of customer psychology and gather data to help answer big business questions. We are looking for a high achiever who is curious about strategic marketing and looking for a wide breadth of experience in marketing.

The Insights & Partnerships Intern at Birchbox is responsible for:

Customer Insights

  • Supporting customer research projects, including both qualitative and quantitative research
  • Programming surveys and drafting reports of survey data
  • Recapping customer focus groups and distilling key takeaways
  • Summarizing industry reports

Partnerships

  • Organize inbound partnership requests and support senior manager in evaluating new opportunities
  • Assist with execution of large scale partnerships, including routing and reviewing assets and coordinating with third party brand partners
  • Prepare recap reports of partnerships
  • Other administrative tasks as needed

A successful Intern candidate will have:

  • A self-starter attitude and ability to take direction, but also work independently
  • Comfortable with data analysis and working with Excel and Powerpoint
  • An approachable and positive attitude
  • A strong interest in marketing, partnerships and consumer psychology (and an interest in the beauty industry helps!)
  • Extremely organized with a high level of attention to detail
  • Enthusiasm for the Birchbox brand
  • Previous internship experience in an office environment
  • Demonstrated academic excellence
  • Business or social sciences majors preferred

** This internship is for college credit only. Candidates must be able to dedicate two days per week (maximum of 20 hours per week.)


Back to top