Ops Associate

A Better Company

Better is revolutionizing the $12 Trillion mortgage industry. Americans pay more money for housing than they do for almost all other things combined --- 33% of personal consumption expenditure. Yet somehow the mortgage process still takes 49 days, costs over $5,000 in administrative fees, and requires over 225 pages of paper and endless phone calls with commissioned loan brokers. We think this is insane - so we’re fixing it.

First, we bought an existing mortgage bank and brought on the best engineers from companies like Spotify and Google. Now, we’re leveraging advances in data science, machine learning and UX design to make mortgages simple, transparent, and delightful. We currently give consumers rates in 3 seconds and approvals in 30 seconds, not days. Last month alone, we funded over $60 Million in mortgages. This coming year we will do over $1 Billion - and we’re just getting started.

Help make financing a home better for all Americans.

A Better Opportunity

You will be at the front line of making every mortgage better. During the first three months of the job you will become an expert on home finance as a licensed loan officer in numerous states. From there, you will be working with consumers and advising our product team, helping to build out Better’s core technology.

You’ll play an essential role in conducting financial analysis of borrower applicants, coordinating key milestones, and guiding consumers through all aspects of the mortgage application life cycle.

By the end of your first year, you will be a master of credit analytics, scenario analysis, and customer delight.

This position will require sophisticated interaction with both the software that we’re building and the clients we’re serving. The ideal candidate will be a highly organized communicator capable of delivering best-in-class service while maintaining composure in a fast-paced environment.

Attributes We Value

  • An ability to think mathematically and work through complex scenarios quickly and accurately
  • High personal integrity
  • Desire to help each consumer with the most important financial transaction of their life
  • A record of academic achievement, and keen intellectual ability (High SAT/ACT scores, GPA)
  • The desire to crush it

Better Career Advancement

Post 2 years, you will be a consumer finance expert, a product management and development geek, and a mortgage markets aficionado. There will be a number of career paths open to you within our company.  You may move on to work with more complex borrowers, building an even deeper understanding of credit analytics and capital markets. You might join our product team to improve our technology, participating in new feature ideation and iterative testing. You could join our marketing department to work on campaigns that resonate with potential borrowers.  Or maybe you’ll make your own path within the organization, discovering roles and responsibilities to improve Better that we have yet to identify. We believe in building a meritocracy that rewards great work with greater responsibility.


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