Senior Salesforce Administrator

BetterCloud is the first provider of SaaSOps solutions to manage and secure the digital workplace. Over 2,500 customers in 60+ countries rely on BetterCloud to automate processes and policies across a company’s SaaS application portfolio. A pioneer of the SaaSOps movement, the company established the first-ever “SaaS Application Management and Security Framework” via two published books entitled “The IT Leader’s Guide to SaaSOps” — Vol. 1: “A Six-part Framework for Managing Your SaaS Applications” & Vol. 2: “How to Secure Your SaaS Applications.” BetterCloud is headquartered in New York City with offices in San Francisco, CA and Atlanta, GA. with offices in ATL and SF.

We’re currently hiring a Senior Salesforce Administrator dedicated to ensuring we are maximizing the efficiency and capitalizing on the full features and benefits of the system based on the businesses needs. 

**This role can sit in either our NYC or Atlanta Office**

Requirements

  • 4+ years of Salesforce.com Administration Experience
  • Salesforce Administrator certification required
    • In addition, prefer one or more additional active Salesforce Certifications, such as Advanced Administrator, App Builder, or any of the SFDC Developer or Architect certifications
  • 2+ years using Apex or Lightning Flow to automate complex business processes
  • Hands on experience with the Administration and customization of Salesforce Connected Enterprise SaaS solutions such as Salesforce.com, SalesLoft, NetSuite, Zuora, Datafox, ZoomInfo, Slack, and G Suite
  • In-depth knowledge of Salesforce.com capabilities and add ons
  • Salesforce.com auditing and remediation experience
  • Knowledge in SOAP API, REST API, and Bulk API
  • Experience integrating Salesforce with 3rd party APIs
  • Strong analytical and logical skills and attention to detail
  • Excellent written and verbal communication and interpersonal skills
  • Excellent decision-making and organizational skills with emphasis on detail and follow-up skills
  • Ability to demonstrate strong teamwork
  • Ability to effectively prioritize and execute tasks
  • BS/BA degree and three + years related experience and/or training; or equivalent combination of education and experience

Preferred Qualifications 

  • Understanding of relational databases, SQL experience is a plus
  • Experience building custom user interfaces using Visualforce, CSS, and JavaScript
  • Familiarity with any scripting language. with a preferred emphasis on Python
  • Data visualization experience using BI tools like tableau
  • Excel proficiency to manipulate and analyze data 

Responsibilities

  • Own and optimize BetterCloud’s Salesforce.com instance with the growth path to own enterprise business applications and the connections between them
  • Help design, build, manage and overhaul data management processes in Salesforce.com and other SaaS applications
  • Write and maintain custom APEX to effectuate purpose built solutions to make BetterCloud’s teams work better and more efficiently
  • Be a counterpart between Sales, Marketing, & CX to execute on ways to improve work streams and drive efficiency across the organization measured in saved hours on repetitive tasks and reduced friction for the front line sales teams
  • Seek out and identify needed system changes and updates
  • Create and maintain new objects as well as new validation and workflow rules
  • Handle additional administration tasks as needed

Compensation | Benefits

  • Career growth opportunities 
  • Competitive salary
  • Full benefits package
  • Stock Options

BetterCloud is an Equal Opportunity Employer, including disabled and vets.


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