Knowledge Analyst

Knowledge Analyst

We’re BCG Digital Ventures. Welcome.
 
BCG Digital Ventures is a corporate investment and incubation firm. We are dedicated to inventing, building, scaling and investing in game-changing businesses at start-up speed for the world’s most influential companies, ensuring they are fit for the future. Founded in 2014, we have major innovation centers in Manhattan Beach, Berlin, London, Tokyo and Sydney, as well as a host of labs across the globe. Our centers and labs are home to a diverse range of entrepreneurs, investors, technologists, strategic thinkers, designers and engineers.
 
Introducing our Venture Operations Team
 
Our Venture Operations Team is how we redefine what is possible. It’s where organizational insight aligns with operational excellence to keep our business thriving and producing imaginative ventures. From human resources and information technology to marketing and operations management, the Venture Operations Team is the internal force that drives us forward, enabling us to expand the limits of human expectation with our compelling products, services and ventures.
 
 
Regional Knowledge Analyst
 
Digital Venture Europe is looking for a Regional Knowledge Analyst based in London to enhance knowledge services for DV Europe. They will work with the Global Knowledge Lead to implement global priorities and project and report to the regional People & Operations Director. This person must have strong German language abilities (skilled reading knowledge), a high customer service orientation, and the flexibility to support teams in different disciplines and industries.
 
The ideal person will:
 
Know what we know
-          Easily find people based on expertise, role, and past work
-          Navigate complex systems to access stats on projects, ventures, and IP
-          Understand what can/cannot be shared with whom
-          Facilitate scenario-based searching (“A time when…”)
 
Know how we do it
-          Bring clarity in when and how internal tools should be used
-          Ensure content governance for applicable content on the company intranet
-          Champion employee-friendly sanitization procedures for recently launched ventures
-          Support European staff in navigating knowledge materials, tools, processes
 
Enrich what we know
-          How to access to fresh thinking beyond DV
-          Design feedback loops that improve our output
-          Engage with BCG counterparts for improved collaboration
 
 
Key Roles & Responsibilities
 
As a Regional Knowledge Analyst, your main responsibilities will be as follows:
 
Create content
-          Support Business Development (Partners, Directors, Managers) with commercial propositions to be re-used (in particular for industry hot topics)
-          Manage venture summary information for use in vignettes, product demos, and aggregate reporting
-          Lead retrospective sessions to document lessons learned and collect critical project data and assets
-          Author process and policy documentation for improved internal efficiency
 
Organize content:
-          Ensure all relevant documents are shared among the Firm, define what is a “relevant” document, and in which form it should be shared
-          Structure the process for sharing (who does what and when, how to ensure it is done, define incentive or tracking system)
-          Manage change in the organization to improve content sharing and collaboration
 
 
Reference and guide for information/data research:
-          Understand how various research tools and services both within DV and at BCG can be leveraged by venture teams and sales teams
-          Coach and support staff for self-service usage of knowledge resources
-          Leverage internal data sources to support leadership and operations teams with performance reporting

Meet Some of BCG Digital Ventures's Employees

James K.

Lead Strategic Designer

James focuses on the convergence between understanding consumer needs and making sure everything DV creates is innovative, feasible, and value-generating, both for clients and for the company.

LaMer W.

Experience Design Director

As Experience Design Director, La Mer runs the Communication Design Team and the Experience Design Teams across all ongoing and upcoming ventures.


Back to top