Brand Partnerships Director
- London, United Kingdom
At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.
The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.
Our brand promise : closing the gap between brands and consumers.
Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. For more information, visit www.bazaarvoice.com.
Amongst the suite of Bazaarvoice solutions we have a consumer facing community called Influenster where you will find a community of trendsetters, early adopters, product-junkies, storytellers and brand enthusiasts with a knack for telling it like it is, good and bad through product reviews and other forms of consumer generated content. Within the community we have 6.5 million members that over time have generated over 40 million product reviews. Selling the platform to brands are an exceptional group of sales people within the Bazaarvoice Revenue team where this role sits.
Working closely with other teams in the rest of the EMEA Revenue organisation you will contribute greatly to the long term success of what is a huge growth area for the company as we make investments across the board now to hit those longer term growth goals.
What’s in it for the right candidate?
This role will provide an outstanding place to learn and develop personally, working with some of the biggest brands on the planet for the leading provider of UGC services globally. As a kind of start-up within the bigger business, reporting directly to the Director of Influenster EMEA, this role allows for creativity while encouraging autonomy that will let you make it your own. As the subject matter expert you will be collaborating with Customer Success, Account Directors and Account Executives from the broader SaaS side of the business, lending advice on how content acquisition can help add strength to the broader proposition as a recognised subject matter expert. You will work with an enviable list of existing clients at Bazaarvoice so you won’t be starting from scratch, but your commercial acumen will allow us in time to add to that list of clients.
Desirable traits in our ideal candidate;
Collaborative nature – the role requires that you work closely with sales, client success and delivery teams to ensure customer satisfaction.
Creativity/Problem solving – with this offering being new to the EMEA market we haven’t quite worked out all the kinks so the ability to problem solve as we go is important.
Tenacity – the role is going to require the right attitude - not giving up when things get challenging – being comfortable with targets that are in line with our aspirations for this offering.
Requirements must have;
- Significant proven experience in a commercially focused role B2B sales role with a proven track record of owning the sales process from start to finish.
- Experience of owning the whole sales process including ability to build pipeline with confidence in reaching out and having early stage conversations with prospects.
- Comfortable engaging with clients at all levels of the organisation from junior brand managers through to senior executives and adapt your approach and style accordingly.
- An appetite to learn as well as the skill set to pass on knowledge to your colleagues in the wider organisation.
Requirements nice to have;
- An understanding of the micro-influencer space.
- Product sampling initiatives.
- Familiarity with UGC (user generated content).
- Fluency in a second European language – French or German preferred.
Why join Bazaarvoice?
- We’re committed to client success: There are over 6,200 brand and retail websites in the Bazaarvoice network. Our clients represent some of the world’s leading companies across a wide range of industries including retail, apparel, automotive, consumer electronics and travel.
- We’re leaders in consumer-generated content: Each month, more than one billion consumers view and share authentic consumer-generated content, such as ratings and reviews, curated photos, social posts and videos, about products in our network. Thousands upon thousands or reviews are added to the Bazaarvoice network everyday.
- Our network delivers: Network analytics provide insights that help marketers and advertisers provide more engaging experiences that drive brand awareness, consideration, sales, and loyalty.
- We’re a great place to work: We pride ourselves on our unique culture. Join a company that values passion, innovation, authenticity, generosity, respect, teamwork, and performance.
Our Employee Value Proposition:
BV’s Impact on the Market:
We are shaping the way people shop, putting the shopper experience at the heart of everything we do. We partner with the worlds largest brands and our network’s impact is comparable to Facebook, LinkedIn and Google. If you shop or research online, it’s very likely that you’ve already interacted with Bazaarvoice. With market leading technology, shopper data that spans over a million shoppers and a billion shopper interactions a month, our future is limitless.
What this means in Sales:
In any company, the sales team is in the unique position of being the face of the company. Depending on what you sell, this can be a blessing or a curse. We are blessed here at BV to be the leaders in our industry, selling a product that is pivotal to the success of every one of our customers. Whether we are working with a fortune 500 company or a smaller local business, we can feel confident that our product is going to increase their sales, provide them with a better understanding of their customers and improve the overall shopping experience for anyone on their website.
Professional Learning, Growth and Impact:
You can grow your career, your skills and professional experiences by working across a breadth of business initiatives, different global regions and innovative solutions. You have the opportunity to see tangible results from your direct contributions and build your own brand at Bazaarvoice. With new products and markets on the horizon, there has never been a more exciting time to be at Bazaarvoice.
What this means in Sales:
Whether you are just beginning your career in Sales, looking to switch industries or want to represent a product that is truly beneficial to your customers, Bazaarvoice is great place to sell. To quote one of our leaders: “BV is a great place to get your ‘PHD’ in Sales”. We provide thorough, comprehensive training to anyone starting at BV and want our employees to feel prepared to succeed. From the moment you begin your role here, we want you to have visibility into what your next step is and how to get there. The majority of our hiring is done through internal promotions and we couldn’t be more proud of that.
You will work with and help recruit bright, experienced, passionate and humble colleagues that bring diverse perspectives on a daily basis. We are open minded, respectful and transparent.
What this means in Sales;
The majority of our sales leaders have held multiple roles at BV and have seen success as both individual contributors and leaders. Coaching is something we focus on here constantly. We believe it is the key to both personal and professional growth. Collaboration is key to our culture, giving every member of our team and opportunity to both teach and learn. Our team is encouraged to think outside the box, try new things and work with their colleagues to develop their skill.. If you want to work with fun people who bring knowledge and creativity to their craft, BV is the right place for you.
You will be part of a vibrant culture where we celebrate, we collaborate and we come together generously to elevate one another & our community. We promote open dialogue at all levels and are generous with our time and ideas.
What this means in Sales:
Our people are what make our culture so special. Vince Lombardi once said: “Individual commitment to a group effort- that is what makes a team work”. We truly believe that collaboration is what carries our team forward. Whether it is hiring talented people, closing a deal or refining a process, we have found that working together is always the most effective approach. Yes, we have fun in the office, yes we have a game room, but it’s the people having the fun and rolling the dice that make this place special.
Commitment to diversity and inclusion
Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.
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