Mid-Market Implementation Success Manager


Passionate about customers? Love consulting, technology integration, and sales operations? We’re looking for Implementation Success Managers with 3-4 years of experience, particularly in software implementation.

Primary responsibility for this position is project-managing Base’s integration into our mid-sized customers from start-to-finish. You own it. Secondary responsibilities will include aligning customer business strategy to Base’s functionality, running customer workshops and requirement sessions, and the strategic migration of data.

Your responsibilities as a Mid-Market Implementation Success Manager will include:

  • Immediate top priority will be managing Base’s integration into mid-sized customers.

  • Run a cross-functional customer implementation team to ship product to customers.
  • Supervise change management plan to ensure data migration success.
  • Train customer sales leadership, technology administrators, and end users.

Job Requirements

  • 3-4 years of experience in consulting, sales operations or technology implementation.
  • Experience with CRM and sales technologies.
  • Managing cross-functional project teams.
  • Bonus Points: Sense of humor!

What we offer

  • Personal responsibility and accountability
  • Choose your own hardware
  • Personal development funds
  • Flexible hours and vacation time
  • Daily catered lunch, fruit and lots of caffeine
  • Relocation help and expenses covered, if need
  • Employer Sponsored Health Insurance
  • 401(k) matching

Apply for this position

Meet Some of Base CRM's Employees

Jo-Anne R.

Product Support Manager

Jo-Anne and her team ensure that all customers have an amazing experience using Base—and they consult the company's customers to help them get the most value.

Harrison W.

Design Manager

Harrison heads up the Base Design Team, recruiting top talent, managing the day-to-day operations of the department, and designing cool creations in between it all.

Back to top