Mid-Market Implementation Success Manager


Passionate about customers? Love consulting, technology integration, and sales operations? We’re looking for Implementation Success Managers with 3-4 years of experience, particularly in software implementation.

Primary responsibility for this position is project-managing Base’s integration into our mid-sized customers from start-to-finish. You own it. Secondary responsibilities will include aligning customer business strategy to Base’s functionality, running customer workshops and requirement sessions, and the strategic migration of data.

Your responsibilities as a Mid-Market Implementation Success Manager will include:

  • Immediate top priority will be managing Base’s integration into mid-sized customers.

  • Run a cross-functional customer implementation team to ship product to customers.
  • Supervise change management plan to ensure data migration success.
  • Train customer sales leadership, technology administrators, and end users.

Job Requirements

  • 3-4 years of experience in consulting, sales operations or technology implementation.
  • Experience with CRM and sales technologies.
  • Managing cross-functional project teams.
  • Bonus Points: Sense of humor!

What we offer

  • Personal responsibility and accountability
  • Choose your own hardware
  • Personal development funds
  • Flexible hours and vacation time
  • Daily catered lunch, fruit and lots of caffeine
  • Relocation help and expenses covered, if need
  • Employer Sponsored Health Insurance
  • 401(k) matching

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