Job Description:
About Us
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
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Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Global Business Services
Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.
Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.
In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.
Process Overview
Customer Identification Program is responsible for remediating defects on customer profile and perform periodic refresh Customer Due Diligence based on dynamic risk rating to comply with Uniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism (USA PATRIOT) Act and Bank of America Corporation Enterprise Policy for Anti-Money Laundering (AML) requirements.
• Refresh Control Workflow (RCW) - Bank require Customer Identification Program & Customer Due Diligence information to be obtained from customers opening accounts like name, physical address, identification number, date of birth (for individuals), etc. Customer profiles with missing/invalid Customer Identification Program (5 elements) & Customer Due Diligence (22 elements) are in-scope of remediation.
• Small Banking Refresh - Responsible for maintaining Small Business Client Solutions (SBCS) client profiles in AML Workflow and Rules Engine (AWARE) platform. Conduct periodic refresh of Small Business Client Solutions (SBCS) clients based on the Dynamic Risk Rating (Standard, Elevated & High)
Job Description
• Research & validate the missing/invalid data elements on customer profile
• Resolve any missing/invalid information on the customer profile
• Update transaction details along with customer information on the appropriate application as per procedures
• Set-up cases for postal mails to be sent to customers
• Status the case as per procedure
Requirements:
Education
Commerce Graduates (preferably Hons.)/ Finance Graduates
Certifications If Any
AML related
Experience Range
1 to 6 Years (External)
Foundational skills
- Communication Skills - Written & Verbal
- BSA/USA PATRIOT ACT knowledge relative to AML
- Knowledge of AML/KYC
- Knowledge of Banking domain
- Strong attention to detail
Desired skills
- Attention to details
- Computer literate and have intermediate knowledge of Excel
- Team Player
- Willing to work on rotational shifts
Work Timings
12:30 - 21:30 (Mon to Fri)
Job Location
Gurugram