Officer, Operations Analyst (Reference Data), Global Markets Operations

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Job Description:

Associate will be part of a team responsible for reviewing and approving material changes to client data
Responsible for day-to-day resolution of complex problems and execution of complex transactions for the business unit, including research of internal and external sources
Serve as a control point for key static changes (knowing and upholding current policy) provided by internal users as well as third party vendors
Coordinate implementation of new products /services, procedures & systems/hardware solutions for problems in operations environment
Initiate projects & alternatives to improve operations efficiency, recommending client data changes across a variety of LOBs
Provide statistical analysis & reports

Receive inbound, electronic requests via a web-based front end system to create new clients for the Bank of America enterprise and/or requests to change material fields on that client data
Research, approve and/or reject new client or maintenance requests from external systems and business partners
Participate in project work such as data cleanup initiatives and system deployment or upgrades
Assist global production offices in client management including requests to create or maintenance legal entity data
Assist global production offices in client management including requests to create or maintenance legal entity data
Maintain a business partner support Email box

Must have a background in Operations, Corporate Actions, Client Data, Risk or Vendor Management
Thorough understanding of business unit's operations processes & implications on other groups w/in operations function
Strong research skills and able to work independently
Communicate clearly and comfortable speaking with Senior Management
Knowledge acquired through increasingly responsible operations analysis work and OTJ training
Strong written and verbal communication skills required
Strong MS Office skills required
Sound reasoning and research skills
Applies knowledge in the research and execution of client data maintenance requests including name, address and coverage changes

Other Qualifications

• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• Excels in working among diverse viewpoints to determine the best path forward
• Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Client-provided location(s): Singapore

Job ID: BankOfAmerica-JR-25046888

Employment Type: FULL_TIME

Posted: 2025-11-28T18:53:39