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Bank of America

Executive Travel Scheduler / Operations Controller

London, United Kingdom

Job Description:

Job Title: Executive Travel Scheduler / Operations Controller

Corporate Title: AVP

Location: Chester

Company Overview:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

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Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Location Overview:

Find us in the city of Chester, a destination renowned for its culture, history, and beauty. Working at Bank of America Chester offers a far-reaching global career for a world-renowned organisation, whilst being ideally situated against the backdrop of the rolling North Wales hills and the banks of the serene River Dee.

Role Description:

You will support the flight operations of our company aircraft by providing scheduling and dispatching services. As such, you will need to have a passion to delight by delivering exceptional, consistent and personalized service that is expected and deserved. You will form part of a team of 6 with the rest of the team based in Charlotte where the fleet of aircraft is based.


  • Interact and provide direct support to senior management of the bank to assist with the scheduling/coordinating and dispatching of future travel requests.
  • Provide logistical support and ensuring trip coordination, planning and execution of all requirements at the direction of the Manager of Scheduling
  • Scheduling aircrew and aircraft for upcoming travel
  • Provide documentation for aircrew and passenger travel, insuring compliance for all country customs and immigration laws
  • Maintain all records of trips, including aircraft and crew data and statistics
  • Evaluate, with assistance from flight crew, all the risk factors and adjusting the trip as necessary to maintain a high level of safety
  • Analyse all aircraft and flight crew activities to ensure maximum flight hours are not exceeded
  • Provide administrative support to the Aviation Department as directed
  • Responsible for reporting any unsafe condition(s) or personnel action to the designated Safety Officer or designee

What we are looking for:

  • Bachelor's Degree desired (preferred concentration in Aviation Management)
  • FAA dispatcher license or equivalent pilot certifications required
  • Comprehensive knowledge of aviation weather, FAA regulations and aircraft performance
  • Be a self-starter, and self-motivated with exceptional judgment skill to exceed in a high pressure environment
  • Strong MS office experiences (Word, Excel, PowerPoint - Access exp is desired)
  • Previous experience with aviation scheduling software
  • Strong oral and written communication skills. Be able to communicate effectively with senior management
  • Strong attention to detail and be able to problem solve critical issues. Be able to make critical decisions quickly and effectively.
  • Effective planning and organization skills
  • Effectively handle sensitive and confidential data
  • Aviation Career minded individual looking for long term employment in FAA part 91 flight scheduling's.

Benefits of working at Bank of America:


  • Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
  • Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
  • 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum
  • The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.
  • Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.
  • Access to an Employee Assistance Program for confidential support and help for everyday matters
  • Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
  • Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK's most iconic cultural institutions and exhibitions.
  • Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.

Bank of America:

Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Client-provided location(s): London, UK
Job ID: BankOfAmerica-JR-23022085
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • FSA
    • HSA
    • On-Site Gym
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
  • Vacation and Time Off

    • Leave of Absence
    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
    • Sabbatical
  • Financial and Retirement

    • Performance Bonus
    • Company Equity
    • 401(K) With Company Matching
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Tuition Reimbursement
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program