Banfield Pet Hospital

Client Service Coordinator

2 months agoChandler, AZ

Qualifications



Customer Focus



Peer Relationships



Integrity & Trust



Action Oriented



Listening



Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration

Responsibilities



The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families



Live and exemplify the Five Principles of Mars, Inc



Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team



Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients



Provide professional, efficient and exceptional service at all times



This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health

Client-provided location(s): Chandler, AZ, USA
Job ID: banfield-R-85339

Perks and Benefits

  • Health and Wellness
    • HSA With Employer Contribution
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • Wellness Program
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits and Childcare
    • Paid Family Leave
    • Family Support Resources
  • Work Flexibility
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks
    • Commuter Benefits Program
    • Pet-friendly Office
    • Employee Resource Groups (ERG)
    • Casual Dress
    • Company Outings
    • On-Site Cafeteria
  • Vacation and Time Off
    • Leave of Absence
    • Paid Holidays
    • Paid Vacation
    • Personal/Sick Days
  • Financial and Retirement
    • 401(K) With Company Matching
    • Financial Counseling
  • Professional Development
    • Promote From Within
  • Diversity and Inclusion
    • Diversity, Equity, and Inclusion Program

Company Videos

Hear directly from employees about what it's like to work at Banfield Pet Hospital.