Business Analyst (Source-to-Pay)

    • Vancouver, WA

Business Analyst (Source-to-Pay)

As a member of the Global Business Systems (GBS) team, the Business Analyst - Source to Pay (S2P) will serve a key role as the IT business partner for transformation initiatives providing process design and systems configuration expertise across the enterprise.

Key Tasks & Responsibilities:

  • Internal consultant to shared services process and improvement
  • Engage with procurement & finance organization to define the future state of S2P business processes through quantitative analysis and review of current processes.
  • Identify wasteful/inefficient points in the process and engage with impacted parties to determine future state.
  • Identify leading practices and drive adoption, optimized system utilization and continuous process improvement outcomes
  • Play active role in reviewing Coupa release upgrades and analyzing impact of new features or changes to existing features
  • Provide 2nd or 3rd level support to business-users of Coupa. Assist in managing, monitoring and troubleshooting integrations
  • Ability to learn on the fly and address key stakeholder needs

Knowledge, Skills & Abilities:

  • Bachelor's degree in a related field or comparable qualification/experience
  • 3-5 years of relevant experience in commercial/procurement function.
  • Experience and knowledge working on P2P systems (Oracle and/or Coupa preferred).
  • Structured and target-oriented working style, assertiveness with clear focus on process improvement.
  • Understanding of various support center functions and their impact to the business required.
  • Health care background advantageous (veterinary or human healthcare, pharmaceutical, etc.).


Banfield Pet Hospital® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.

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