Manager of Learning and Development

Job Description

We are a fun, passionate group of people building an extraordinary company. Our challenge: we want to get better at what we do. This growth mindset is part of our DNA and is essential to our long-term success. Your job is to help us get there.

We are looking for someone equally passionate and growth-oriented – both about their own learning and that of others. You’ll thrive in this role if you love bringing ideas to life, flourish in fast-growing company environments, and want to make an impact right away.

As Balsam Brands’ Manager of Learning and Development, you will build upon existing learning and development initiatives while developing long-term strategies and solutions that support our business needs. You will build internal competencies and drive individual, team, and career growth across the company. You will be the learning and development “go-to” across our global geographies, with responsibility for driving programs on the ground in Redwood City, CA and Boise, ID.

This position reports to the VP of People & Strategic Projects.

What you'll do:

  • Assess learning and development needs across all tenures and experience levels on an annual basis
  • Map required skills, including both function-specific and developmental, against existing competencies, identifying gaps and prioritizing resulting programs
  • Execute against this needs assessment by setting objectives, creating learning paths and measuring impact
  • Lead the design, development and delivery of core development programs using a variety of mediums
  • Implement learning and development initiatives in concert with internal partners and external vendors
  • Internally: Plan, organize and facilitate team member learning and development events; work with cross-functional colleagues to coordinate function-specific training
  • Externally: Select and assess external vendors; manage and partner with them to facilitate development and delivery
  • Identify, train and coach managers and others involved in team member development
  • Prepare, maintain and update training processes and norms
  • Design measurement tools to evaluate program impact

What you bring to the table:

  • Bachelor’s degree
  • 7+ years of relevant experience in corporate learning and development, people program management or an equivalent function
  • Expert planning and implementation skills, with proven success in learning and development
  • Experience working within a rapid and complex changing work environment
  • Comfort working autonomously as well as closely collaborating with others
  • Coaching, influencing, problem-solving and facilitation skills
  • Strong knowledge and experience in team dynamics, career development, leadership development
  • Excellent interpersonal skills
  • Curiosity and passion for learning
  • Excellent communication skills, both written and verbal
  • Gifted presenter and group facilitator; comfortable in excel and in presentation tools such as PowerPoint

About Balsam Brands: Balsam Brands is a multi-brand eCommerce retailer with roots in holiday and home décor. We strive for excellence in everything we do and present a unique opportunity to those who are seeking to have a meaningful impact in a fast-paced, high-energy environment.

To celebrate its 10th anniversary and beyond, our flagship brand, Balsam Hill, is partnering with Macy’s to present "Deck The Halls", a wondrous float bringing the magic of Christmas to life in the annual Macy's Thanksgiving Day Parade®!

Balsam Brands is honored to be the recipient of multiple awards:

  • Forbes: America’s Best Small Companies (2016)
  • Inc. 5000: America’s Fastest Growing Private Companies (2012, 2013, 2014, 2015)
  • San Francisco Business Times: Fast 100 – Fastest Growing Bay Area Companies (2012, 2013, 2014, 2015)
  • Silicon Valley Business Journal: 75 Fastest Growing Private Companies (2012, 2013, 2014, 2015)

The company's outward focus on building trusted consumer brands along with its internal focus on excellence and being a great place to work have propelled it to consistent, rapid growth.

Location: Redwood City, CA

Notes: This is a full-time, permanent position with benefits.

Contact: Please submit cover letter and resume. Please include in your cover letter a dish that you would like to bring to one of our potlucks.

At Balsam Brands, we are dedicated to diversity in our dynamic and growing workforce and are proud to be an equal opportunity employer. We consider qualified applicants without regard to race, ethnicity, religion, age, disability, protected veteran status, marital status, citizenship, gender expression or identity, sexual orientation, or any other legally protected status.

Additional Information

All your information will be kept confidential according to EEO guidelines.


Meet Some of Balsam Brands's Employees

Jacob G.

Brand & Visual Merchandising Strategist

Jacob works with various teams across Balsam Brands to optimize websites during the busy holiday season. He works on corporate redesign and ensures the company's visual standard.

Muhammad T.

Front-End Developer

Muhammad writes code for website content that appears online at Balsam Brands. At any time, he's working with various team members across departments to bring their web requirements to life.


Back to top