eCommerce Data Coordinator

Job Description

As eCommerce Data Coordinator, you will be the point person for maintenance of product and category data to ensure integrity and accuracy. You will learn and be the primary owner of our eCommerce systems and tools so you can manage data maintenance projects that consist of enriching, editing, and adding product data. You will also be responsible for supporting business users with their daily activities within our eCommerce tools, including user role creation and general tool maintenance. In addition, you will streamline and execute the collection and distribution of our data to cross-functional team members.

A successful candidate will be an amazing data organizer and problem solver, love eCommerce tools, enjoy working with cross-functional teams, and have exceptional data auditing abilities.

The eCommerce Data Coordinator will report to the NPI Project Manager.

What you’ll do:

  • Maintain integrity and accuracy of product data and product documentation, ensuring product catalogs are up to date in our data management tools (PIM, CMS, etc.) and verifying product information accuracy on our websites
  • Build relationships and collaborate with 3rd party partners who administer our data management tools
  • Work with and train the Regional eCommerce Team, Ops Team, and Merchant/Procurement Teams to gather, audit, and enter the product data that will drive our eCommerce website, and support new product introduction
  • Work with Website Managers to define and maintain the product taxonomy (classification) and facilitate eCommerce merchandising efforts through data management
  • Develop processes to maintain the product information in PIM; this includes changes to existing items and item additions, as well as changes to PIM structure to accommodate new regions, categories or brands
  • Perform thorough audits for product data accuracy, both for new and existing products, and work with cross-functional teams as needed to correct any discrepancies found
  • Map and maintain accurate project timeline
  • Other duties as needed

What you bring to the table:

  • 1+ years of experience in a B2C (preferred) or B2B eCommerce company
  • 1+ years of experience using eCommerce data management tools
  • Bachelor’s degree
  • Extraordinary ability to actively organize data; understands importance of data accuracy; structured thinking and problem solving
  • Passion for tools and data organization
  • Strong project management skills
  • Extremely detail oriented
  • Strong communication and interpersonal skills
  • Creative contributor who can work independently with little supervision

Additional Information

About Balsam Brands: Balsam Brands is a multi-brand Ecommerce retailer with roots in holiday and home décor. We strive for excellence in everything we do and present a unique opportunity to those who are seeking to have a meaningful impact in a fast-paced, high-energy environment.

To celebrate its 10th anniversary and beyond, our flagship brand, Balsam Hill is partnering with Macy’s to debut "Deck The Halls", a wondrous float bringing the magic of Christmas to life in the 90th Anniversary Macy's Thanksgiving Day Parade®!

Balsam Brands is honored to be the recipient of multiple awards:

  • Forbes: America’s Best Small Companies (2016)
  • Inc. 5000: America’s Fastest Growing Private Companies (2012, 2013, 2014, 2015)
  • San Francisco Business Times: Fast 100 – Fastest Growing Bay Area Companies (2012, 2013, 2014, 2015)
  • Silicon Valley Business Journal: 75 Fastest Growing Private Companies (2012, 2013, 2014, 2015)
  • The company's outward focus on building trusted consumer brands along with its internal focus on excellence and being a great place to work have propelled it to consistent, rapid growth.

Location: Boise or Redwood City

Notes: This is a full-time, permanent position with benefits.

Contact: Please submit cover letter and resume. Please include in your cover letter a dish that you would like to bring to one of our potlucks.

At Balsam Brands, we are dedicated to diversity in our dynamic and growing workforce and are proud to be an equal opportunity employer. We consider qualified applicants without regard to race, ethnicity, religion, age, disability, protected veteran status, marital status, citizenship, gender expression or identity, sexual orientation, or any other legally protected status.


Meet Some of Balsam Brands's Employees

Judy K.

Senior Designer

Judy designs many of the products and features that users experience at Balsam Brands. She uses her creativity to bring life and energy to beautiful products.

Pablo D.

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Pablo manages Balsam Brands' international online presence in the UK, France, Germany, and Australia. He analyzes data and tailors marketing initiatives to meet customers' needs.


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