e-Commerce Analyst - Manila, PH

Company Description

Balsam Brands is a multi-brand e-Commerce retailer with roots in holiday and home décor. Based in Silicon Valley, the company operates market-leading website such as www.BalsamHill.com. We strive for excellence in everything we do and have been honored to receive the following awards as a result:

  • Forbes: America’s Best Small Companies (2016)
  • Inc. 5000: America’s Fastest Growing Private Companies (2012, 2013, 2014, 2015)
  • San Francisco Business Times: Fast 100 – Fastest Growing Bay Area Companies (2012, 2013, 2014, 2015)
  • Silicon Valley Business Journal: 75 Fastest Growing Private Companies (2012, 2013, 2014, 2015)

The company’s outward focus on building trusted consumer brands along with its internal focus on excellence and being a great place to work have propelled it to consistent, rapid growth.

Balsam International is our Regional Operating Headquarters in the Philippines functioning remotely with a team of hard-working, passionate professionals who contribute significantly to the company’s success.

Job Description

Balsam International is looking for an e-Commerce Analyst who will be responsible for compiling e-Commerce metrics for a small portfolio of sites. He/She must be a hard-working and trustworthy individual with a keen attention to detail, excellent time management skills, and proactive communication practices.


What you'll be doing:

  • Expertise in pulling data from different sources into Excel, calculating e-Commerce metrics, and complying results into PowerPoint decks.
  • Execution of tasks and duties with specific areas of responsibility such as competitor monitoring, downloading detailed data reports and updating email subscriber lists into our email service provider.
  • Contribute to projects and campaigns under the guidance of more senior team members.


What you bring to the table:

  • 2+ years of analytics experience working with Excel, PowerPoint, Google Analytics and working with e-Commerce metrics.
  • Self-motivated and able to prioritize daily work in a fast-paced environment.
  • Strong attention to detail.
  • Strong computer literacy.
  • High proficiency of the English language. Excellent written English is required.
  • Strong analytical and problem-solving skills.
  • Able to learn quickly and work with minimal supervision.
  • Able to accept feedback and willing to receive training.
  • A fun, hard-working, team-oriented, can-do attitude!
  • Comfortable in working through a task via electronic means (email, chat and task management applications)
  • Needs to have fast, reliable internet connection with a minimum connection speed of 2MBPs (actual not subscribed)
  • Must live within Metro Manila.


Nice To Have:

  • Knowledge of HTML and SQL


STATUS: Full Time. 


LOCATION: Our corporate offices are based in Northern California with a Regional Operating Headquarters (ROHQ) in the Philippines. The e-Commerce Analyst is a remote working position in Manila. Team members in the Philippines are ideally located within easy driving distance to Metro Manila for team outings. They have a great working environment at home with at least 2 MBPS internet connection speed. Company executives visit the Philippines regularly so team members attend in-person meetings from time to time.


Meet Some of Balsam Brands's Employees

Judy K.

Senior Designer

Judy designs many of the products and features that users experience at Balsam Brands. She uses her creativity to bring life and energy to beautiful products.

Pablo D.

Senior Manager, Brand Marketing

Pablo manages Balsam Brands' international online presence in the UK, France, Germany, and Australia. He analyzes data and tailors marketing initiatives to meet customers' needs.


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