Balsam Brands Analyst Program

Job Description

Balsam Brands is looking for talented, driven individuals to join our growing team either June 1st or July 1st 2017, depending on graduation date, as part of our 2017-2018 Analyst Class. This year marks the seventh year of our undergraduate program, which is a dynamic, paid, entry-level position all about teaching and learning. You will be placed into a critical function and will gain exposure to the-inner workings of a fast growing, multi-channel retailer.

You will learn analytical and creative skills to carry you through your career. You will work closely with several internal teams, developing cross-functional expertise and gaining significant exposure to every aspect of the business. You will be provided exceptional mentorship throughout your journey, both formally through a development mentor program, and informally with other team members.

Finally, you will become part of the unique and fun Balsam family, enjoying outings with fellow Analysts, birthday lunches, summer golf outings, Christmas in July, volunteer events, and general comradery unique to our close-knit Balsam culture! 

What you’ll bring to the table:

  • Eagerness to learn
  • Analytical and inquisitive mind
  • Creative thinker and fast learner
  • Ability to work independently and as part of a team
  • Ability to manage multiple projects at once
  • Ability to work with both qualitative and quantitative information
  • Eagerness to take initiative and perform above expectations
  • Willingness to jump in to help accomplish tasks
  • Demonstrated history of teamwork

Locations: Redwood City, CA and Meridian, ID. Note that we are excited to be moving to downtown Boise in 2017!

To Apply: Please include your cover letter, resume, and transcript. Please tell us what food you’d bring to the Balsam potluck in your Cover Letter! Final round interviews for Redwood City & Meridian positions will take place in person in October 2016 with specific dates to be determined.

Additional Information

Here are our Summer 2017 Openings!

Brand Management Analyst:

Responsibilities: You will be responsible for overseeing one of our eCommerce websites. This includes working with the Design, Development, Marketing, Operations, and Customer Service teams to ensure an excellent customer experience for shoppers and customers. Your responsibilities will include introducing new products onto the site, product pricing, and onsite merchandising, as well as performing analysis to help identify business opportunities.

Ideal Role For: Candidates with strong analytical skills including Excel, excellent attention to detail, solid cross-functional teamwork, and strong verbal communication skills.

Location: Redwood City, CA

CRM Marketing Analyst:

Responsibilities: You will be a part of our email marketing and catalog teams, helping to execute cross-channel marketing strategy to reach customers at each stage in their customer lifecycle journey. You will create marketing messages using data insights to engage our customers and drive customer retention.

Ideal Role For: Candidates with strong verbal and written communication skills who enjoy using both the right and left sides of their brain to create great customer experiences.

Location: Redwood City, CA or Meridian, ID

eCommerce Tools Analyst:

Responsibilities: You will become familiar with a number of enterprise-class tools we use to run the eCommerce business at Balsam Brands, including a Digital Asset Management (DAM) tool, Product Information Management (PIM) tool, and our hybris eCommerce platform. You will be trained on how to use these tools to manage images, data, and onsite merchandising assets.

Ideal Role For: Candidates with a love for software tools, excellent attention to detail, and strong process skills.

Location: Redwood City, CA

Finance / Operations Analyst:

Responsibilities: You will be responsible for several key projects with significant financial impact, such as overseeing real-time inventory reconciliation, tying inventory and associated costs to specific customer orders, and tracking shipping expenses against expected charges. In this role, you would work regularly with our internal Finance and Operations teams and external warehouse partners.

Ideal Role For: Candidates with strong attention to detail, excellent verbal and written communication skills, and working with others to solve problems.

Location: Meridian, ID

Operations Analyst:

Responsibilities: You will act as the point-person within several operational processes. These could include supporting customer service needs, ensuring that inventory counts are consistent between internal systems and with warehouses, or managing inventory inbound or outbound shipments. You will learn how to analyze supply chain and financial metrics, working with multiple internal cross-functional partners.

Ideal Role For: Candidates who enjoy understanding how things work and making things happen as efficiently as possible.

Location: Meridian, ID

Performance Marketing Analyst:

Responsibilities: You will drive SEM traffic and revenue to our Webstores by focusing on our paid marketing initiatives – including text, display, and video ads. You will analyze PPC performance utilizing a variety of analytics tools, perform keyword research and expand PPC accounts, perform ad copy and landing page testing & analysts. 

Ideal Role For: Candidates who are creative, love teamwork and like to get things done!

Location: Redwood City, CA or Meridian, ID

SEO Analyst:

Responsibilities: You will be hands-on in executing our overall Search Engine Optimization strategy for our portfolio of sites. You will identify SEO issues and find dynamic solutions, while ensuring that our sites’ content is appropriate, optimized and organized. You will also serve as a key liaison for our global team.

Ideal Role For: Candidates who are excellent collaborators and communicators and who thrive managing detail-rich projects from start to finish.

Location: Redwood City, CA or Meridian, ID

Site Merchandising Analyst:

Responsibilities: You will be responsible for seasonal site merchandising across several of our webstores, including introducing new products, maintaining product attributes and merchandising over time, updating imagery on the site seasonally, and creating and improving content (buyer’s guide, media page, etc.). This is a cross-functional role, working closely with Design, Content, and Site Managers.

Ideal Role For: Candidates with strong visual skills, excellent attention to detail, and strong verbal and written communication skills.

Location: Redwood City, CA

TBD Marketing Analyst:

You will be working with one or a few of our marketing teams, as needed, to help plan, manage and measure marketing campaigns. This marketing role could span from social media and reputation management to online content and TV advertisement. You will work cross-functionally to successfully execute our campaigns, and will measure success using a variety of analytics tools.

Ideal Role For: Candidates who are comfortable with some level of ambiguity – you think of TBD as to be discovered! - love teamwork, are creative and able to get it done! (Don’t worry, you’ll have a specific title before you start!)

Location: Redwood City, CA or Meridian, ID

About Balsam Brands: Balsam Brands is a multi-brand Ecommerce retailer with roots in holiday and home décor. We strive for excellence in everything we do and present a unique opportunity to those who are seeking to have a meaningful impact in a fast-paced, high-energy environment. The company has been the recipient of multiple awards, including:

  • Forbes: America’s Best Small Companies (2016)
  • Inc. 5000: America’s Fastest Growing Private Companies (2012, 2013, 2014, 2015)
  • Internet Retailer: Top 500 Retail Websites (2011, 2012, 2013, 2014, 2015)
  • San Francisco Business Times: Fast 100 – Fastest Growing Bay Area Companies (2012, 2013, 2014, 2015)
  • Silicon Valley Business Journal: 75 Fastest Growing Private Companies (2012, 2013, 2014, 2015)

The company's outward focus on building trusted consumer brands along with its internal focus on excellence and being a great place to work have propelled it to consistent, rapid growth.

At Balsam Brands, we are dedicated to diversity in our dynamic and growing workforce and are proud to be an equal opportunity employer. We consider qualified applicants without regard to race, ethnicity, religion, age, disability, protected veteran status, marital status, citizenship, gender expression or identity, sexual orientation, or any other legally protected status.

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