Systems Anst II

Support our Mobility on-site customer delivery team by providing senior systems administration support. This is an important customer mission enablement project which ensures the operational availability of mobile devices in many forma factors including smartphones, tablets, and custom mobile platforms. The job exists to support the system architecture, development and operations and maintenance (O&M) services for the MDM system and cloud environment; providing Tier 3, Tier 4, and hardware refresh support for the customer's 36,000+ Smartphones or tablets running Android, Windows, and Apple iOS platforms.

The mobility systems engineer / administrator works in an agile development controlled team structure and will be expected to:

Gathers user requirements using multiple methodologies to formulate system requirements documents, systems security requirements documents, and system test plans

Collaborate with other Government agencies to gather information about mobile architectures, security concerns, and lessons learned

Evaluate alternative mobile solution architecture components and provide recommendations

Provide administrative management of F5 load balancers for Windows and Linux servers

Monitor and manage cloud environments (Open Management Windows tool suite)

Leverage expertise with mobile solution components (AirWatch MDM, VMware, SQL, etc.) to install, configure and integrate into the mobile solution architecture

Architect and deploy enterprise hardware refresh to new Smartphone technologies

Architect and deploy capability for user provisioning of new and existing smartphone technologies

Move components from a testing environment through the change and configuration management process

Manage the life cycle process into a release cycle and production following an Agile Development Methodology

Provide assistance in an active collaboration environment (team environment)

The position entails working and communicating with both team members and customers with clear written and verbal communications. As a senior member of the team, this position affords the opportunity to assess and recommend improvements to the technology and processes used to maintain the systems and network as well as to enable improvements to further the mission of mobile enablement of the workforce.

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