Network Admin I

Supports the Defense Information Systems Agency (DISA) Gateway Service Desk (GSD), providing 24/7/365 technical and operational support to tactical customers accessing DoD Gateway facilities. Personnel shall provide subject matter expertise to an extremely complex IP-Based SATCOM network.

Perform network configurations, system monitoring, remote terminal activation, customer problem tracking, and network problem resolution in all aspects of networking integral to our client’s Baseband, IF, and RF Communications. Create modem configuration files, switch and router configuration files, and voice equipment configurations. Responsible for remotely accessing and de-accessing users into the IP/SATCOM networks and assisting users with troubleshooting SATCOM and IP network problems. Personnel will also be responsible for build-outs and maintenance of the IP infrastructure, using iDirect, Viasat and Advantech technology and be familiar with a number of network application tools such as VX Builder, VX Watch, Cisco Call Manager (CCM), Linkway NMS, iDirect NMS and Tivoli NetCool.


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