Lead Computer User Support Specialist
Contingent on Contract Award *
BAE Systems is recruiting a Lead Computer User Support Specialist for a key position on our Keyport Technical Service Support proposal. The candidate will work closely with the Keyport Government Network Operations team and provide leadership and recommendation for the User Support operations. Requires ability to become a member of the IA Workforce.
Typical Education & Experience
Typically a Bachelor's Degree and 6 years work experience or equivalent experience
Required Skills and Education
A minimum of five (5) years' or more years of experience in leading a Tier 2 IT Support Service operations including the management, prioritization, scheduling, and resolution of IT Support Service tickets.
A minimum of five (5) years of full-time professional experience working with the configuration, deployment, and operation and maintenance of Microsoft and Linux desktop operating systems.
CompTIA Security + and/or ISC2 SSCP, Current Microsoft Desktop and Server OS Certification
Requires an Active SECRET Clearance and SSBI.
Preferred Skills and Education
ITIL Foundation Certification
4-yr technical Degree.
About BAE Systems Intelligence & Security
BAE Systems Intelligence & Security, based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do-from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels. That's BAE Systems. That's Inspired Work. Equal Opportunity Employer/Females/Minorities/Veterans/Disabled/Sexual Orientation/Gender Identity/Gender Expression. To see Inspired Work in action, visit www.baesystems.com and follow us on Facebook: www.facebook.com/baesystemsintel.
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