Jr. Mobile Engineer, TS/SCI with Polygraph Required

    • Sterling, VA

Job Description
BAE Systems is looking for a Mobility Device Engineer for the newly awarded ISEE contract for the DIA customer. This contract has a minimum of a 5 year POP. Work locations for this program will be in Annapolis Junction Md, Sterling VA, Reston VA, Bolling AFB Washington DC, Tampa FL and Colorado Springs CO.

In this role, a typical day will include:

  • MDM Engineering Support including;
  • Apple DEP/VPP integration
  • APNS and MDM Certificate Management
  • Configuration and integration of hybrid/cloud EMM/MDM solution and MS O365 environment
  • EMM/MDM Policy creation and management
  • EMM/MDM Compliance rule creation and management
  • Intune MAM Policy Management Secure Baseline Configuration creation, management and implementation through EMM/MDM Device policy
  • Perform research and make recommendations on new technologies and/or existing processes
  • •Document O365 mobile app functions, platform information and mobile device management• Document communications regarding ITMC initiatives targeted to users at all levels of the organization
  • Documenting commonly used business apps including O365 used on Postal supported mobile computing devices. This includes instructions to users and developing knowledge base articles for usage scenarios and features
  • Updating and resolving Incident cases on a daily basis
  • Operates, maintains, and provides customer support and consultation for a wide variety of complex iOS and/or Android mobile computing devices
  • Analyzes and develops resolutions for problems involving availability and/or performance at the system level. Works with Postal staff to resolve problems and coordinate the implementation of solutions
  • Prepares materials and oral presentations for customers
  • Develops and maintains specialized knowledge of current and emerging technologies
Required Skills and Education
  • Previous mobile device O365 migration experience
  • Two (2) years of relevant and progressive experience in a distributed computing environment including:
  • Minimum three-year (1) support experience with Apple iPads/iPhones, iTunes and Apple apps, Enterprise Mobility Management (EMM) system such as MobileIron, AirWatch or Maas360, and O365 on desktops and mobile devices
  • Supporting the deployment of mobile computing tablets and smartphones, device enrollments, troubleshooting implementation and connectivity issues, providing ongoing operational support of devices and apps
  • Utilizing the MS Suite of products to include MS Word, Excel, Outlook, Project and Visio in support of report generation, developing planning documents, and customer instructions relative to deployment and ongoing support
  • Generating scripts and developing macros to resolve queries and to automate processes. Utilizing XML, SQL, or similar language. Utilizing complex EXCEL macros and functions
  • Customer service skills and the ability to successfully and consistently satisfy client problems and needs when working in a Service Center environment
  • Effective oral and written communications skills
  • Ability to be proactive and resourceful in managing multiple priorities in a dynamic and fluid environment
  • A commitment to quality
  • Completion of tasks within assigned timelines
Preferred Skills and Education
• High School Diploma + 8 years
• Associate's Degree + 6 years
• Bachelor's Degree + 4 years
• Master's Degree + 2 years
• PhD + 0 years
• DoD 8570 compliance or information assurance certification

About BAE Systems Intelligence & Security
BAE Systems Intelligence & Security, based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do-from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels. That's BAE Systems. That's Inspired Work. Equal Opportunity Employer/Females/Minorities/Veterans/Disabled/Sexual Orientation/Gender Identity/Gender Expression. To see Inspired Work in action, visit www.baesystems.com and follow us on Facebook: www.facebook.com/baesystemsintel.

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