Help Desk Anst II

Connect the people who matter to the data they need the most. At BAE Systems Intelligence & Security, our cutting edge teams are providing customers with the latest technologies in cloud, cyber, software development and virtualization to enhance intelligence collaboration and make the world a safer place. We're ready for any challenge – are you game? Join us and learn what Inspired Work is all about.

This Service Desk position will perform troubleshooting of all desktop initiative user issues to include issues received by phone call, email & ticket transfer . Senior Service Desk personnel will work with System Administrators, customers, and other Operations staff to help resolve issues. The position will require documentation of the incident in the Remedy ticketing system.


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