Functional Supp Spec II
At BAE Systems Intelligence and Security (I&S) we use the Security Information Management System (SIMS) for our security records management. We are looking for a Functional Support Specialist to provide technical and applications support to all security disciplines and applications and provide support to the Joint Security Operations Center (JSOC).
The roles and responsibilities include but may not be limited to:
- Analyze SIMS issues and coordinate between sectors and vendor to recommend mitigating and corrective actions to resolve technical issues. Provide support for employee access, initial and ongoing training, troubleshooting and technical support. Maintain the SIMS Instruction Manual, incorporating new processes and sending out updates monthly/quarterly so users have current procedures and processes.
- Prepare weekly report containing metrics and statistical analysis of personnel clearance actions, perform data integrity analysis to ensure accuracy and completeness of reports; respond to ongoing and ad hoc data calls for proposals, security team and operations. Research and correct inaccurate data, develop automated reports to meet the ongoing needs of the department and customers (both internal and external). •Work with Security Leadership as well as the staff of the Security Service Centers to identify, develop, and implement process improvements. Provide surge support in areas of increased demands - clearance processing, prescreens, SF86 review, fingerprinting, briefings/debriefings as directed by manager. This position can be performed at Sterling Heights or Detroit, MI
- Support to the Joint Security Operations Center (JSOC)
- Respond to abnormal alarms, suspicious behaviors or requests for assistance; Dispatch responding officers to obtain information, investigate or provide assistance; Investigate life-threatening events by contacting employees and contractors as required to ensure their safety and security; Provide emergency and security assistance to employees, contractors and customers; Participate in continuous learning activities, drills, tabletop exercises and other related activities
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