Expert Information Technology Infrastructure Library (ITIL/ITSM) Practitioner
In accordance with ITIL practices, coordinates the preparation, review and consolidation of client information systems, budgets, acquisitions and business plans. Ensures adherence to budgets and business plans through periodic review of financial reports and capital appropriation requests. Provides assistance for proposing, implementing and enforcing policies, standards and ITIL methodologies. Monitors and reports the effectiveness of training on employees during the orientation period and for career development. Participates in initial plan and design meetings and existing plan enhancements coordination events.
Provides ITIL infrastructure subject matter expertise to develop, improve, integrate, measure, and report on operational processes throughout organization.
Applies best business practices to assess, develop, maintain, and update ITIL infrastructure documentation.
Provides ITIL training and facilitates knowledge transfer among Contractor and Government personnel.
Typical Education & Experience
Typically a Bachelor's Degree and 10 years work experience or equivalent experience
Required Skills and Education
ITIL Expert or Master Certification
DoD 8570 Certification
Preferred Skills and Education
Familiarity with NETCOM architecture, systems, networks, software, processes and procedures.
About BAE Systems Intelligence & Security
BAE Systems Intelligence & Security, based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do-from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels. That's BAE Systems. That's Inspired Work. Equal Opportunity Employer/Females/Minorities/Veterans/Disabled/Sexual Orientation/Gender Identity/Gender Expression. To see Inspired Work in action, visit www.baesystems.com and follow us on Facebook: www.facebook.com/baesystemsintel.
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