Provides support in responding to system user requests for assistance.
Provides support for on-the-spot diagnostic evaluations, implementation of corrections, and training users in proper operation of systems and programs.
Provides support to install and provide basic support for approved PC software; perform upgrades to all computer platforms, train staff on computers, maintain logs and inventory of equipment repairs, assist in administering all computer platforms as directed and assist in resolving any operations problems.
Installs and maintains office computing hardware and software on stand-alone and/or network client and server platforms.
Installs and maintains computer network components, such as routers, hubs, transmission cabling, or other devices.
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Develops HTML documents, CGI scripts, JAVA scripts, or other web-based utilities.
Supports the agency LAN Administrator with server maintenance and administration.