Applications Engineer

The Customer Technical Solutions team at Advanced GEOINT Systems (AGS) provides on-site installation, customization, support and training for the various GXP Platform, desktop and mobile products in environments ranging from traditional desktop to cloud based implementations. The ideal candidate for this position will have experience in desktop, virtual, server and cloud based application and services. Other duties will require troubleshooting customer issues and requests via e-mail, phone and on-site customer visits. Customer interactions are documented in Oracle Service Cloud (Customer Relationship Management). Software deficiency and enhancement requests are documented in JIRA. Candidate will be required to conduct software demonstrations at trade shows, conferences and customer sites. Assist with training material development and other sales, marketing, testing and customer support activities as required. Work with members of our software team, product managers, and customers to develop, integrate, and configure the different AGS applications. Minimum Education and Experience Bachelor’s Degree and 8 years work experience or equivalent experience Required Skills and Education Required Education, Experience and Skills:

  • 8 years of Military/DOD experience in lieu of degree
  • Security + certified
  • System and network administration
  • Software diagnosis and troubleshooting Preferred Skills and Education Preferred Skills:

Experience with the following skills are useful in our organization and will be helpful as you expand your roles and responsibilities:

  • SOCET GXP
  • GXP Xplorer
  • GEOINT
  • GIS
  • AWS
  • CITRIX XenServer / XenDesktop
  • VMWare VSphere, Horizon
  • NVIDIA GRID
  • Comfortable with presentations and speaking in front of large groups
  • Exceptional verbal and written communication skills
  • Exceptional organizational and prioritization skills
  • Self-motivated, have a positive attitude and a results oriented approach to business
  • Experience with imagery systems and requirements
  • Experience in providing software technical support
  • Experience working with multiple OS types (Windows, Linux, OSX) and versions
  • SQL database configuration, optimization, and administration (MySQL, PostgreSQL)
  • Networking and networking protocols (TCP/IP, UDP, RDP)
  • Multi-source processing, exploitation, and dissemination workflows
  • Full-motion video (FMV) sensors, formats, codecs, and protocols
  • Storage, retrieval, and streaming of video streams
  • Design and implementation of distributed server-client architectures (e.g., chat services)
  • Server-side framework development
  • Programming in JavaScript, CSS, HTML, Python, and SQL
  • Programming in C, C++, Java, or Matlab

About BAE Systems Electronic Systems BAE Systems is a premier global defense and security company with approximately 90,000 employees delivering a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support and services.

The Electronic Systems (ES) sector spans the commercial and defense electronics markets with a broad portfolio of mission-critical electronic systems, including flight and engine controls; electronic warfare and night vision systems; surveillance and reconnaissance sensors; secure networked communications equipment; geospatial imagery intelligence products and systems; mission management; and power-and energy-management systems. Headquartered in Nashua, New Hampshire, ES employs approximately 13,000 people globally, with engineering and manufacturing functions primarily in the United States, United Kingdom, and Israel. Equal Opportunity Employer/Females/Minorities/Veterans/Disabled/Sexual Orientation/Gender Identity/Gender Expression EEO Career Site Equal Opportunity Employer. Minorities . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression


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