Director, People Operations

As the Director of People Operations at Babylist, you will support our rapidly growing team of +100 employees in our Oakland headquarters, and remote locations to deliver on our mission of helping parents make decisions with confidence, connect them with their community, and feel ready for their new family member.

You will have significant opportunity to form your team and scope of work as the first dedicated member of our People team. In this hands-on role, you will flex from strategic to tactical, and be a true player-coach. You will be integral in solidifying Babylist’s people strategy, enhancing people practices & culture, and building some processes from the ground up.

You’re the right fit for this role if you are a people person and love the challenges of building teams in a fast-paced environment. You believe that people operations makes a positive difference at a company and in people’s lives. 

What You'll Do

  • Act as a strategic business partner to executive and functional leadership teams, as well as a hands-on HRBP for the company for all things people-related
  • Manage and develop the Talent, People Ops and Office Management team members
  • Own the delivery and effectiveness of core HR processes and responsibilities across all employee life-cycle activities such as benefits administration, compliance / policy management, and office management
  • Develop and maintain programs for onboarding, performance management, employee engagement, and professional development
  • Proactively and thoughtfully address workplace and employee relations issues on an individual and systematic basis
  • Promote a culture of learning and direct & caring feedback by providing coaching/guidance on skill-building, professional development, career pathing, change management, collaboration, and handling sticky situations to resolution
  • Ensure compliance with applicable labor and employment laws and regulations; keeping up to date on legislation / policy in the industry that could impact our people strategy 
  • Develop and manage thoughtful, scalable HR policies and practices that fairly balance the interests of all team members and are consistent with the culture of the company
  • Drive company-wide initiatives to increase employee satisfaction and productivity

Who You Are

  • You are passionate about people
  • You have a knack for building trust-based relationships at all levels and with diverse individuals and groups 
  • You’re an experienced builder of People Ops processes and teams
  • You think about both strategic business goals and HR policy to provide guidance to cross-functional leaders 
  • You are collaborative; you partner effectively with colleagues across teams to get results
  • You’re curious about answering the WHY and thinking holistically
  • You love the fast-paced environment of a start-up and can prioritize without being overwhelmed
  • You’re a problem-solver - a quick study who can chart the best course of action while accounting for potential impact across people, teams, and the company

What You've Done

  • Bachelor’s Degree or equivalent 
  • Working knowledge of HR compliance, employment laws, best practices and industry standards
  • 5+ years of relevant professional work experience in field
  • Experience building, leading, and managing a people operations and recruiting team in fast growing environments
  • HRIS and ATS implementation experience is a bonus
  • Nice to have: SHRM or other HR certification, experience managing people operations and policies for exempt and nonexempt employees, in-office and remote employees, multiple work locations

About Babylist

At Babylist, we help expecting parents get exactly what they need for the arrival of their new baby. We have a large and rapidly growing user base of passionate parents-to-be who are making important purchasing decisions for one of the biggest events in their lives, which is both exciting and overwhelming. Our core product is our universal baby registry. Currently one in two first-time expecting families in the United States actually create a baby registry at Babylist.com. In 2019, over $400 million worth of gifts were purchased off of Babylist registries.

Why You Will Love Working at Babylist:

  We get stuff done
  We have a real impact on people’s lives
  We're passionate about our users and we genuinely appreciate them
  We work at a sustainable pace for long-term success (yes, we’re profitable)
  We are growing and have meaningful opportunities for career advancement
  We’re a technological and data-driven business
  We believe in autonomy and reward taking initiative
  We have experienced leadership that is always open to new ideas

Benefits:

  Competitive pay
  Competitive health benefits including company-funded medical, dental, and vision
  401(k), FSA plans, and disability insurance
  Easy access to BART and commuter assistance
  Flexible, paid parental leave policy
  We work at a sustainable pace; in general we don't work late or on weekends, and most employees WFH on Wednesdays

If your experience is close to what we’re looking for, please consider applying. Experience comes in many forms – skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply.

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