Technical Program Manager - Continuous Engineering - MIS57z

Our mission is to protect life.
We’re out to make the world a safer place by solving big problems and taking on the public safety challenges of our time. In the next 10 years, we’ll triple the amount of time officers can spend serving their communities. In the next 20, we’ll eliminate paperwork in policing so that officers can focus on what matters. And in the next 50 years, we’ll make the bullet obsolete.

It’s a big mission, but it’s one we’ll pursue relentlessly every single day. 

The team in Ho Chi Minh City has already made significant improvements for our solution and with Axon. Now in 2018, we are doubling our investment and growing the office with additional engineering efforts. Our Continuous Engineering team should focus on supporting ops, cost reduction, adding new functionality to existing products or recommend design changes in response to customer feedback and quality metrics.

Responsibilities

We are looking for a passionate, creative, and organized individual who excels at leveraging information to solve complex problems.

You will be responsible for coordinating global resources to drive new solutions into Axon's product line. As the Technical Program Management for our Continuous Engineering in Vietnam office, you will coordinate with your peers in our US continuous engineering teams to ensure timely product delivery, and work on challenging problem spaces. You will be responsible for accomplishing strategic objectives by overseeing multiple continuous engineering projects.

You will be responsible for team leadership, project management and execution of Continuous Engineering projects within the business unit. Leading cross functional teams using best practice tools combined with experience in manufacturing, QA, R&D, Supply Chain, and process validation. Scope includes operations based Continuous Engineering projects that deliver continuous improvement, cost reduction, capacity expansion, raw material continuity and overall risk management for currently marketed products.

You will be responsible for leading the engineering support and continuous improvement of the design, production, supply chain, and quality systems to verify and drive improvements in the quality of the products. This includes working with customer-facing support teams, product managers, to support, test, and/or service system problems that are encountered by customers, and finding the root cause of complex issues, including problems reported by customers, RMA as well as internal groups.

Repsonsibilities

  • We are looking for a passionate, creative, and organized individual who excels at leveraging information to solve complex problems.

  • You will be responsible for coordinating global resources to drive new solutions into Axon's product line. As the Technical Program Management for our Continuous Engineering in Vietnam office, you will coordinate with your peers in our US continuous engineering teams to ensure timely product delivery, and work on challenging problem spaces. You will be responsible for accomplishing strategic objectives by overseeing multiple continuous engineering projects.

  • You will be responsible for team leadership, project management and execution of Continuous Engineering projects within the business unit. Leading cross functional teams using best practice tools combined with experience in manufacturing, QA, R&D, Supply Chain, and process validation. Scope includes operations based Continuous Engineering projects that deliver continuous improvement, cost reduction, capacity expansion, raw material continuity and overall risk management for currently marketed products.

  • You will be responsible for leading the engineering support and continuous improvement of the design, production, supply chain, and quality systems to verify and drive improvements in the quality of the products. This includes working with customer-facing support teams, product managers, to support, test, and/or service system problems that are encountered by customers, and finding the root cause of complex issues, including problems reported by customers, RMA as well as internal groups.

Basic Qualifications

  • Degree in Computer Science, Electrical Engineering, Mechanical Engineering or related field
  • 3+ years of industry experience as program manager or project manager
  • Solid understanding of functional specifications and business requirements
  • Strong ability to communicate specifications effectively with an engineering team
  • Effective at making tough technical decisions based on requirements, trade-offs, and user experience.
  • Comfortable working autonomously.
  • Ability to travel about 15%, domestically and overseas to meet with partners
  • Exceptional command of English and Vietnamese
  • Passionate about working with engineering, research, product leaders, and customers to drive a powerful vision of modern police service
  • Strong attention to detail, highly organized and not shy away from ambiguous situations and complex timelines
  • Ability to plan, budget, oversee and document all aspects of the specific projects simultaneously

Preferred Qualifications

  • Certification as a project management professional (PMP) and/or MBA
  • Experience with Asia ODM partners and manufacturing suppliers.
  • Experience traveling to Asia and speaking Mandarin and/or Cantonese
  • Ability to achieve results in ambiguous conditions.
  • Strong analytical skills for analyzing data, solving problems encountered throughout a typical work day and making decisions that affect projects on a regular basis.

Compensations and Benefits

  • An awesome office/working environment with the latest technologies and work with top engineers in the world
  • Competitive salary and benefits including a great medical insurance plan for you and your family
  • Free lunch, gym, phone stipend, parking
  • Fun team activities and outings
  • Flexible working hours
  • Opportunities for training in the US
  • Opportunities to ride along with real US police officers in real life situations, see them use technology, and get inspired



We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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