Site Reliability Engineering Team Lead

Our mission is to protect life.
We’re out to make the world a safer place by solving big problems and taking on the public safety challenges of our time. From our company's inception building the TASER device to a full suite of hardware and software solutions, we are focused on providing police agencies with the state-of-the-art devices and services they need to successfully serve and protect us. In the next few years, we're going to eliminate the burden of paperwork in policing, so officers can increase the time they spend building relationships and serving in their communities. We’ll put video at the heart of the police record so our justice system can get to the truth faster. And we won't stop innovating until the bullet is rendered obsolete.

It’s a big mission, but it’s one we’ll pursue relentlessly every single day. 

Site Reliability Engineering Team Lead

As a team lead in the SRE organization, you'll be heavily involved in ensuring that our services are reliable, maintainable and supportable, by working both with in the SRE organization and with our friends and colleagues in the wider engineering & customer support organizations. Our platform handles evidence from all over the world, uploaded by our devices & software & accessed by members of the law enforcement community from all over the world, the security & availability of this platform is paramount.

Areas you'll be expected to contribute in:

  • Perform design, code, and process reviews to improve individual systems as well as engineering-wide
  • Help make our team better by contributing to design and launch reviews for new services
  • Advocate for and apply best practices when it comes to availability, scalability, operational excellence, and efficiency
  • Mentoring members of your team, guiding both their day to day work & careers to ensure potential is fulfilled
  • Line Management of a growing team of Site Reliability Engineers based in the US
  • Incident Management, coordinating internal communication & preparing customer facing documentation
  • Engage with engineering team on-calls, helping to debug, improve, and optimize critical backend services

Essential Skills & Experience:

  • Demonstrable experience leading a team of engineers
  • Successfully worked with distributed, multi-timezone teams
  • A passion to remove manual toil from the system
  • Experience of operating either a public or large internal service with demanding customers
  • Strong working knowledge of Linux based systems
  • Experience of building & operating Cloud hosted services (i.e. built on Azure, AWS, OpenStack etc using tools like Terraform, Cloud formation, Packer, Puppet, Chef, SaltStack, Ansible, Spinnaker etc

We're evolving our stack from a cloud hosted system to being a truly cloud native system, some of the components & technologies we work with are:

  • Puppet, Terraform, Packer, TeamCity
  • Docker, Kubernetes, Prometheus, DataDog
  • ElasticSearch, Solr, Cassandra, Kafka, ActiveMQ, Redis, MySQL, MS SQL
  • Scala, Golang, .Net, Java

Compensation and benefits:

  • Medical, Dental, Vision, Life
  • Bonus plan, Stock options, 401K
  • Supportive parental leave policy
  • Unlimited paid-time-off
  • Commuter options
  • Stocked kitchen
  • Awarded 14th best place to work in the state of Washington and the geekiest office space in Seattle
  • Opportunities to ride along with real US police officers in real life situations, see them use technology, and get inspired.


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

See Inside the Office of Axon

Axon is a network of devices, apps, and people that helps law enforcement become smarter and safer. The mission is to protect life. The company’s connected body cameras and evidence management tools allow police officers to work both effectively and transparently, while its TASER Smart Weapons protect life without taking it.

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