Salesforce Administrator

Come Join Us
Come work in an exciting environment in which you’ll use your passion, experience, and strong analytical skills to help bring new technologies to public safety and leave a positive impact on the world. We cultivate an environment that favors agility, initiative, and creative thinking. Our mission is to protect life, making the world a safer place through smart devices and software services. We genuinely love what we do and are looking for others who share this passion.

Your Impact
Are you ready to make your mark on the world and save lives? Do you want to be part of a fast-paced, winning team? Axon Enterprise is seeking an experienced Salesforce Administrator to help maintain and improve our rapidly growing organization. This position will work as part of the Salesforce team and will focus on day to day management, configuration, QA/testing, technical support and training for the Salesforce CRM platform, and other integrated systems.

Your Day to Day

  • Work closely with, and support our customers (Salesforce users!)
  • Provide technical support to local & remote users, 3rd parties
  • Manage access control (users, profiles/roles, groups, etc)
  • Manage QA & regression testing of new releases to production environment
  • Create and maintain documentation of changes, processes and policies
  • Work with the Salesforce team to uphold best practices & introduce new processes
  • Construct and modify reports and dashboards
  • Continually seek ways to simplify, optimize and automate business processes
  • Drive to expand system knowledge, learn other systems and adapt to a constantly changing environment

Skills Preferred

  • Experience with CPQ systems such as SteelBrick/Salesforce CPQ (BigMachines, Apttus, etc)
  • Knowledge of Salesforce platform ecosystem (sites, communities, portals, 3rd-party plugins)
  • Understanding of relational databases and data integration tools
  • Experience with development, partial & full sandboxes to manage change revisions.
  • Cross-functional knowledge and experience of standard business, sales, & finance processes.
  • Experience working with integration to external systems
  • QA & regression testing experience

Skills Required

  • Bachelors’ Degree with 2-4 years Salesforce administration in a mid-size or larger Salesforce organization OR 5+ years Salesforce administration in a mid-size or larger Salesforce organization
  • Salesforce custom (and standard) objects experience
  • Experience managing reporting, metrics and dashboards for multiple cross-functional teams.
  • Solid Process automation experience with declarative features (workflow, process builder, etc.)
  • Proven proficiency in the use of data management tools such as Excel, Data Loader, DemandTools, etc.
  • Salesforce Admin Certification (ADM-201)
  • Detail oriented with solid analytical and communication skills
  • Ability to take direction but also work independently, as part of a team and on multiple projects simultaneously
  • Strong customer service and relationship building skills with a team-player attitude

Compensation and Benefits

  • Competitive salary and 401K with employer match
  • Unlimited paid time off
  • A supportive parental leave policy
  • An award-winning office/working environment
  • Ride along with real police officers in real life situations, see them use technology, get inspired
  • And more... 



We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#axon

Meet Some of Axon's Employees

Bryan W.

Vice President, Software Engineering

From building a top-talent team to creating cutting-edge technologies, Bryan and his co-workers are responsible for supporting Axon’s engineering efforts and experiences.

Surbhi S.

Engineer

Surbhi writes the code that controls what Axon body cameras can do to help law enforcement officers out in the field during their day-to-day duties.


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