Product Manager (System Integrations)

Come Join Us
Come work in an exciting environment in which you’ll use your passion, experience, and strong analytical skills to help bring new technologies to public safety and leave a positive impact on the world. We cultivate an environment that favors agility, initiative, and creative thinking. Our mission is to protect life, making the world a safer place through smart devices and software services. We genuinely love what we do and are looking for others who share this passion.

Your Impact
We believe the best ideas should win and have the resources and channels to make them come to life. We care about the work, not our titles, and we make decisions that are meritocratic and driven by data and our customers. We need passionate and intelligent problem-solvers to join our team in Seattle.

As the Product Manager for our System Integrations squad, you'll own a suite of API products that opens up our digital evidence management system to our customers. You'll define our strategy and drive the planning and execution of how our API products work, how they go to market and ultimately drive its success.

Your North Star is to enable our customers to be able to integrate their custom on-premise and 3rd party systems into the Axon Network. Through these integrations, we'll enable powerful workflows to enable evidence ingestion, management and reporting. These are the backbones of police agencies and is critical for their success.

This is a classic builder role - you'll go on ridealongs and conduct field research (i.e. watch cops catch criminals coupled with talking to IT admins) to understand what our law enforcement users need from our systems. You'll also work every day with our core product team to ensure we're shipping the right stuff, in the right order, at the right time.

You'll work closely with your Design and Engineering peers to help define the technical and product requirements and the many user interactions and experiences required of your products.

You'll own defining your product's vision, its roadmap, and how to approach and develop various capabilities as the product is built, and you'll be integrally involved in the building of the rest of the team.

Responsibilities

  • Visit and communicate directly with our customers to understand their needs and workflows
  • Synthesize customer requirements and rationalize against our company strategy into actionable plans for your products
  • Define the strategy and drive the execution of software experiences for our suite of API products tying into evidence ingestion, management and reporting
  • Work with your counterpart PMs across the team, as well as cross-discipline with engineering, design and sales to bring the right products to life with the right feature set
  • Coordinate product pricing and other go-to-market activities including sales training, marketing and customer messaging
  • Release, monitor the success of your products through metrics and customer feedback, and iterate.

Skills Required

  • 3-4 years of Technical Product Management experience, in particular cloud apps and web services. Bonus points if you also have experience with connected hardware devices, IoT, and on-premise systems.
  • Technical knowledge of web services is critical, including experience working with integration concepts such as RESTful APIs, 3rd party SDKs, and security.
  • Detail-oriented, strong analytical skills, creativity in finding ways to generate and use insightful data
  • Great instincts on how to make the right tradeoffs, when there is a lack of qualitative or quantitative data
  • Ability to successfully lead and communicate with a cross-functional team as well as engage directly with our customers in the field
  • While you'll have access to a great design team, you should have great product and customer instincts that allow you to differentiate between a painful and delightful experiences
  • Confidence and comfort working with high degree of autonomy, in a exciting and dynamic environment
  • Periodic travel is required, 5-10 days per quarter

Compensation and Benefits

  • Medical/Dental/Vision
  • Company paid life insurance
  • Equity (RSUs)
  • Quarterly bonus 
  • Supportive parental leave policy
  • Unlimited paid-time-off
  • 401K with employer match
  • Commuter options
  • Full pantry
  • One of Seattle Business Magazine’s best companies to work for in 2017 and winner of Geekwire’s 2016 Geekiest Office Space
  • Opportunities to ride along with real US police officers in real life situations, see them use technology, and get inspired. 
  • And much more...



We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#axon

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