Sr. Microsoft Dynamics AX/365 Delivery Manager

The Avanade Dynamics AX/365 Delivery Manager is responsible for ensuring successful delivery of projects as measured by schedule, budget and deliverable quality performance measures. The AX Project Manager will help sell, estimate, plan, launch, execute and close-down projects. During the project life cycle, the AX Project Manager will communicate status with regular frequency, manage risks and issues, and monitor financial performance according to in place agreements made between Avanade and the customer. They are challenged to understand and respond to clients' varied business needs in both the private and public sector, and work with clients to rapidly enhance the internal capabilities needed to continuously improve operational and innovation performance.

Key responsibilities:

Assist in the sales process, including estimating work effort and expenses using Avanade's standard tools.

Develop detailed work plans that form the baseline or yardstick for measuring process.

Implement appropriate controls and governance structures to ensure on-time, on-budget and quality outcomes.

Manage Avanade and subcontractor staff assigned to the project including the completion of project expectations and Project Contribution Forms.

Manage issues and risks associated with the project.

Manage the deliverable approval process essential to overall project approval.

Work with the sales team to manage changes to the original agreements.

Develop complete and accurate status reports.

Support the generation of invoices and other tracking performed by Avanade Finance.

Adhere to Service Line and Americas Managed Delivery guidelines and processes.

Ensure compliance with corporate standards (legal, commercial, methodology, etc) throughout all delivery management activities.

Job Requirements:

Demonstrate the ability to work systematically and logically to analyze situations, resolve problems, identify causes and anticipate implications

Manage and develop customer relationships and perceptions to achieve mutual goals

Demonstrate the capacity to plan, prioritize and organize their time, project schedules and multiple project activities

Experience managing activities performed by off-shore resources.

Demonstrated extensive experience using key Project Management disciplines (estimating, work planning, contract management, scope management, user acceptance, etc.).

Demonstrated extensive experience using ERP delivery methodologies (example Avanade Connected Methods, Microsoft Solutions Framework, Accenture Delivery Methods).

Program and project management methods, tools and techniques.

Demonstrated ability to lead complex projects that result in the accomplishment of overall business objectives.

Consulting / project-based background (not strictly client-side).

Basic knowledge of contract terms and negotiation skills

Customer oriented attitude and excellent interpersonal skills.

Outstanding people management skills, including ability to lead a team and mentor individuals in career growth.

Demonstrates a high degree of integrity, credibility, and character.

Ability to travel 100% of the time (Mon-Fri)

About Avanade

Avanade leads in providing innovative digital services, business solutions and design-led experiences for its clients, delivered through the power of people and the Microsoft ecosystem. Our professionals combine technology, business and industry expertise to build and deploy solutions to realize results for clients and their customers. Avanade has 27,000 digitally connected people across 23 countries, bringing clients the best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at

Minimum Requirements:

Bachelor's Degree: Business or technology related BA/BS

8+ years of project experience including with a majority of this focused on the implementation of ERP solutions

Microsoft Dynamics 365 for Finance and Operations/Dynamics AX implementation experience required

Clear and concise oral and written communication

Ability to lead people, teams and projects

Understanding of aspects of business management and strategic evaluation

Professional Skills:

Results-oriented/self-directed ability to drive change in unstructured environment

Strong client interface and presentation skills

Strong business acumen

Track record of initiative and outstanding performance

Excellent interpersonal skills

Manages customer expectations effectively

Ability to quickly build relationships

Passion for learning

Strong time management skills

Ability to lead people, teams and projects

Understanding of aspects of business management and strategic evaluation

Requisition ID - 51623

Avanade is the leading provider of innovative digital and cloud-enabling services, business solutions and design-led experiences, delivered through the power of people and the Microsoft ecosystem. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation and has 30,000 professionals in 24 countries. Visit us at

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