Manager, Change Enablement, Advisory Practice

Manager, Change Enablement-Advisory

Avanade's Organizational Change Management (OCM) Strategy practice works to serve clients of all segments and industries throughout North America at all stages of their change journey. Whether helping our clients understand the landscape, chart a course that's right for them or optimize performance, our team of professionals are focused on one thing: Helping the organizations with whom we partner Realize Results.

The Manager, Change Enablement executes complex and strategic tasks and provides tactical project coordination, to deliver organizational change initiatives.

Key Responsibilities:

A Manager within the Advisory Change Enablement Practice provides execution and tactical project coordination, with Group Manager and/or Director oversight, and most likely will manage projects and team members at the Consultant and Sr. Consultant level while performing the following endeavors:

  • Application of formal change architectures, models, and frameworks
  • Definition of strategic vision and management and measurement of related change journey
  • Measurement of short- and long-term business outcomes related to organizational change
  • Plans to drive successful adoption of the change within the organization
  • Quantitative and qualitative analyses to implement data-driven change models
  • Identification and alignment of relevant stakeholders
  • Distribution of timely and relevant information through an integrated, attractive, and comprehensive communications strategy
  • Organizational design to maximize effectiveness and mitigate risks
  • Development and execution of strategic training plans to prepare individuals for success during and after the change
  • Assessment of organizational readiness and current state vs. future state gaps

About You:

We are looking for a Change Management Manager to actively participate in providing and managed quality Change Management deliverables for our Enterprise/Fortune 1000 clients:
  • Management of routine work-streams within the context of a larger project
  • Coordination of and oversight of work activities and deliverables of more junior resources
  • Executing complex and/or strategic tasks requiring advanced subject matter expertise
  • Current state organizational assessments and gap analysis
  • Future state definition, organizational goals, business function and process definitions
  • Change impact assessment, business readiness and change strategy
  • Stakeholder and leadership assessment, engagement and alignment
  • Communication strategy, plan and prepared communications
  • Training strategy, plan and prepared content
  • Behavioral change adoption strategy, plan and content
  • Change adoption measures and measurement program
  • Manage work plan inclusive of Change Management activities
  • Ensure Change Management deliverables are completed to a high level of quality, on schedule, in compliance with contractual requirements, and to client satisfaction
  • Monitor, control, and report Change Management progress and risks to program leadership in accordance with project protocol
  • Engage in collaborative and constructive client dialogue to evaluate progress against program objectives
  • Maintain effective and trusting working client relationships to facilitate program success and expansion
  • Apply change architectures, models, and frameworks used to successfully design and implement complex change --Create and utilize methods, estimators, and frameworks that integrate tightly with the broader
  • Change Enablement work plan generation, implementation and process management
  • Change Management status report generation and communication

Required / Mandatory Qualifications (please read):
  • Previous relevant management consulting professional services firm experience, preferably with a global management consultancy firm or niche consultancy in a client-facing capacity
  • Five+ years of experience in a client facing Organizational Change Management role with digital transformation, technical & functional project experience
  • Relevant undergraduate degree
  • Experience working in cross-functional and complex, highly matrixed teams
  • Outstanding communication and presentation (verbal and written) skills
  • Attention to detail
  • Ability to be flexible, demonstrate critical thinking and work effectively in fluid, complex environments
  • Self-driven and motivated
  • Fluent in the Microsoft Office product suite
  • Ability to travel regularly to client locations in North America

Preferred Role Qualifications:
  • Relevant Organizational Change Management certifications (i.e. Prosci or ACMP)
  • Relevant graduate degree
  • A relevant Advanced Degree or an MBA

About Avanade

Avanade is the leading provider of innovative digital and cloud services, business solutions and design-led experiences delivered through the power of people and the Microsoft ecosystem. Our professionals bring bold, fresh thinking combined with technology, business and industry expertise to help fuel transformation and growth for our clients and their customers. Avanade has 30,000 digitally connected people across 24 countries, bringing clients the best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate.

At Avanade, we are committed to a diverse and inclusive workplace where our people can be the best at what they do. We are proud be among leading organizations who are taking a stand for gender equity, both in and outside the workplace. This includes teaming with like-minded partners who are as passionate as we are about strengthening the role of women in the workplace, including Women in Technology International, Anita Borg Institute and Catalyst.

Avanade® Is an Equal Opportunity Employer. Avanade prohibits discrimination and harassment against any employee or applicant for employment because of race, colour, age, religion, sex, national origin, gender identity or expression, sexual orientation, disability, marital status or any other protected status. Avanade is also committed to providing accommodations for persons with disabilities in accordance with the Accessibility for Ontarians with Disabilities Act.

Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP, for more information go to www.avanade.com

Qualifications
Years of Experience:

5-10 years of experience in Change Enablement

Management Experience: Project Management experience and over-sight of Consultants & Sr. Consultants on projects.

Education:

Bachelor's degree or equivalent required; Master's degree or equivalent preferred

Other Skills/Knowledge:

The Manager, Change Management is a team leader role with direct and/or indirect people management responsibilities. The job is focused primarily focused on leading day-to-dayo perations and oversees timeliness, accuracy, and quality of others' work products.

Specific areas of contribution include:
  • Areas of responsibility - Owns activities and deliverables for one or more projects. Independently provides tactical project leadership under strategic guidance
  • Strategy - Provides input into strategic planning for assigned projects and customers
  • Business understanding - Applies working knowledge of business and industry to address function- or discipline-specific issues for Avanade and customers
  • Organizational agility - Leverages network of internal contacts within and outside of own Skill Family/service line to meet goals and increase influence and gain breadth of perspective in own work. Leads teams across global/off-shore boundaries to accomplish work
  • Creativity and innovation - Guides and facilitates creative thinking within project team as needed to address issues or contribute to continuous improvement
  • Timelines - Manages project team and processes throughout project life-cycle to ensure consistent, on-time delivery. Creates contingency and mitigation plans for potential risks to anticipated timelines, and updates stakeholders of timeline changes
  • Cost control - Tracks overall project budget or scope and directly manages project costs and resources within own functional area. Creates contingency plans addressing potential budget or scope issues
  • Quality control - Sets technical quality standards & holds people accountable for adherence to related processes and procedures. Reviews technical work products and deliverables for relevance to customer business issues and stated needs

Required Certifications: Prosci or AMCP and/or willingness to achieve certifications

Requisition ID - 57744

Avanade is the leading provider of innovative digital and cloud-enabling services, business solutions and design-led experiences, delivered through the power of people and the Microsoft ecosystem. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation and has 30,000 professionals in 24 countries. Visit us at www.avanade.com.


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