Digital Delivery Manager | NYC Studio

About the role

Avanade, a well-respected Digital Innovator consulting firm, is looking for a Delivery Manager to join our fast-growing, energetic Northeast Region team.

Why join Avanade? Are you passionate about building better user experiences utilizing technology? Do you enjoy working on a wide variety of large brands? Do you want to create experiences that have a positive and lasting impact on people's lives? We do and we would love for you to join us!

Avanade's Digital team engages a diverse array of design challenges across various industries, working with a variety of internationally recognized brands. We solve these challenges with an equally diverse array of products, from internal and external line-of-business applications, to public-facing websites, to mobile and tablet applications. The demand for experience design is rapidly growing - so much that we need more Senior Project Managers to join and lead our all-star team of Digital professionals.

As Delivery Manager, you will manage Digital projects following standard project management practices including gathering and defining project requirements, developing project plans, assessing budgets and schedules, determining staffing requirements, and assembling cross-functional project teams. You will balance workloads, provide work direction and analytical guidance to project team, including scheduling, assignment of work, and evaluation of project efforts, as well as removal or mitigation of roadblocks that may hinder project success.

You will be involved in all aspects of the project lifecycle, from shaping and selling deals, to ideation and implementation of projects. Project managers will be responsible for leading customer engagements and teams in North America and our offshore teams in creating UX and design deliverables. You will be part of a global team sharing your ideas and work across teams in Europe and Asia.

Basic understanding of information architecture, experience design, visual design, usability testing, heuristic analysis and persona development is preferred. Interest and excitement in the UX field is a must. The project manager will work alongside UX leads to execute creative, business analysis and technical teams in capturing user research and requirements, creating personas/profiles, user scenarios/flows, navigation models, wireframes, prototypes, visual designs, and performing usability testing.

This position is for a project manager that wants to do more than create project plans, estimates and SOWs. If you want to have a voice and be part of a team that creates solutions for Fortune 500 companies, Avanade could be the place for you.

About our Digital Studios

Avanade's Digital Studios are standalone, agency-like, cross functional team of individuals, who will deliver end-to-end digital projects from strategy and design, through build and on-going support and optimization. Studio team members work side by side with clients on cutting-edge projects that add a layer of creative, world class delivery, on top of repeatable technology solutions. Our Studios are made up of UX and Visual folks, Content Strategists, Business Analysts, Tech Leads/UI Developers, and Delivery Managers-most of whom have lots of experience working at Digital agencies.

About Avanade
Avanade leads in providing innovative digital services, business solutions and design-led experiences for its clients, delivered through the power of people and the Microsoft ecosystem. Our professionals combine technology, business and industry expertise to build and deploy solutions to realize results for clients and their customers. Avanade has 30,000 digitally connected people across 24 countries, bringing clients the best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at

Years of Experience: 6+ years of digital project management experience

5+ years in an agency/consulting environment

Management Experience: 5+ years of direct people management experience

Education: Bachelor's degree in business or technology-related field

Other Skills/Knowledge:

Technical skills and knowledge

  • Demonstrated ability to think and work systematically and logically
  • Basic knowledge of contract terms
  • Proven skills in customer expectations management
  • Working knowledge of at least one software development methodology
  • Working knowledge of Microsoft platform technologies
  • In-depth knowledge of Microsoft Project
  • Good knowledge of Earned Value reporting
Other skills and knowledge
  • Clear and concise oral and written communication
  • Negotiation skills
  • Results oriented / self-directed ability to drive change in unstructured environment
  • Good client interface and presentation skills
  • Business acumen
  • Time management skills
  • Customer oriented attitude and good interpersonal skills.
Required Certifications:

Project Management Institute (PMI) PMP certification preferred, but not required

Scrum Master certification preferred, but not required

Requisition ID - 55094

Avanade is the leading provider of innovative digital and cloud-enabling services, business solutions and design-led experiences, delivered through the power of people and the Microsoft ecosystem. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation and has 30,000 professionals in 24 countries. Visit us at

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