Digital Architect Customer Experience

Digital Architect – Customer Experience

Avanade: a joint venture between Microsoft and Accenture, is Sitecore's first and only global platinum partner; and one of the most experienced implementers of Sitecore products. Combining creative and technology expertise on a global scale, Avanade helps enterprises improve the digital customer experience and win their digital future.

Avanade redefines full service, adding deep industry insight, compelling customer experiences, and digital platform expertise to create end-to-end digital marketing solutions. With more than 20,000 professionals - Digital Strategists, Experience Designers, Developers, System Administrators and Service Delivery Managers – we are skilled on Sitecore or connected technologies and committed to the success of our customers digital business.

Avanade are looking for highly effective hands on Sitecore, Solution Architect's working with our clients in EALA. This person will work across disciplines in a matrix style, consulting environment and with the other SA's in Europe to architect and shape solutions from a software perspective, and demo to customers by way of proof of concepts or conceptual ideas which create high level and low level tech design.

The Sitecore Solutions Architect will be a Sitecore subject matter expert. A consultant with deep customer engagement and omni channel experience.

Possessing strong experience in a professional services and digital solution selling environment, coupled with a background that illustrates strong capabilities in Sitecore.

Candidates will bring a wealth of demonstrable experience in providing insight and direction for our retail customers, creating both conceptual and practical solutions and recommendations to clients.

To be successful in this role you must have proven experience on leveraging the Sitecore platform, with strong solution architecture, business acumen and client facing consulting skills. Strong communication skills are essential coupled with the ability to drive high level technical conversations around customer experience and engagement strategies.

Qualifications

Essential Experience Required:

In-depth understanding of Sitecore Experience Platform technology stack Architectural experience

Proven experience in shaping and delivering Sitecore Experience Platform 8.0+ solutions

Proven experience in estimating and delivering web based solutions and related technologies (e.g., ASP .NET, C#, Linq, SQL, MongoDB, etc.)

Experience of end-to-end systems development lifecycle and methodologies (e.g., Agile, Waterfall, V-Shaped, etc.)

Experience and understanding of technical infrastructure and Microsoft Azure

Experience of working with offshore teams.

Track record in Solution Shaping, Estimating and Delivery

English: written and spoken

Able to create high and low level tech design

Desirable Experience:

Preferably, Experience and understanding of integration technologies, middleware solutions, and best practices

Preferably, experience and knowledge of full Microsoft technology stack, in particular customer engagement solutions (e.g., Dynamics)

Preferably, familiarity with data driven marketing concepts, solutions and relevant technologies

Experience in pre-sales and demo environments

MS Dynamics desirable - with .NET background

Additional Experience:

Delivery experience working across the following:

o Social media

o Mobile and multi-screen technology / applications

o Cloud services

o Big Data

o Other digital technologies (including Digital Asset Management, Campaign Management, Analytics, eCommerce / mCommerce)

Strong understanding and experience of the Marketing Technology landscape

Deep knowledge and experience of

o Sitecore solution

o Microsoft platform

o Market leading Content Management Systems

As is the nature of working within a global professional services environment, your clients and projects will change over time so the flexibility to travel is a pre requisite All of our roles are project based so typically will involve working on client site throughout the UK: we work both in and outside London and have major projects in cities including Manchester, Leeds, Birmingham, Swindon and Cambridge. You can expect up to 80% travel as well as periods working on a dedicated client site.

Requisition ID - 43358

Avanade is the leading provider of innovative digital and cloud-enabling services, business solutions and design-led experiences, delivered through the power of people and the Microsoft ecosystem. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation and has 30,000 professionals in 24 countries. Visit us at www.avanade.com.


Meet Some of Avanade's Employees

Kristin S.

Senior Analyst, Business & Technology Integration

Kristin interprets program requirements between the client and her project team to ensure clear communication and customer satisfaction.

Joshua C.

Manager, Experience Design

Joshua guides and supports Avanade’s junior employees in their paths to create exceptional experience designs for company clients—while also working with clients and stakeholders himself.


Back to top