CRM Technical Consultant

3+ months agoLondon, United Kingdom

As a CRM Technical Consultant, you will be responsible for working with clients and leading Avanade delivery teams in planning, designing, building, testing, and maintaining CRM solutions.

Day-to-day, you will:

  • Lead and review your team's work across all phases of Avanade projects (e.g. Plan, Analyze, Design, Build and Test)
  • Liaise effectively between customers, IT staff, and business partners to ensure high quality and timely resolution of customer issues
  • Design conceptual architecture and technical solutions
  • Ensure off-shore resources are utilized and leveraged appropriately
About you

You are likely a great manager with vast CRM experience. You understand the nuts and bolts of CRM systems and, more importantly, you know how to connect with clients and lead a team to reach its goals. You are organized, energetic, and as comfortable in front of a board room as in front of a white board with your development team.

Your technical skills likely include:
  • Extensive experience with CRM or another business management software (Microsoft Dynamics)
  • Experience working in a Software as a Service (SaaS) environment
  • Integration pattern & technologies: REST/SOAP services
  • Client Programming: JSON JavaScript HTML
  • Server side Programing: .NET, C# or vb.net
  • Dynamics Solution management, Dynamics deployment
  • CRM configuration experience: Entities/forms/processes
  • Development methodologies: Agile and Waterfall
Your non-technical skills likely include:
  • Excellent client management skills and the ability to work with customers to develop and manage an action plan
  • Experience consulting with external clients on complex projects, including in leadership roles
  • Experience working with global teams on CRM technology implementation and maintenance projects
What we offer
  • Opportunity to work for Microsoft gold partner with unrivalled development and training
  • Competitive base salary
  • Extended benefits, annual bonus and an excellent pension
  • Access to Avanade University
  • Dedicated career manager to encourage your progression
  • Opportunity to work on various projects with blue-chip organisations
Travel Requirement

Travel can be up to 80%. Our projects are based all over the UK.

If the project to which you are assigned is not within commutable distance, you will usually stay in a hotel room 3 nights per week in order to work on-site 4 days per week. The 5th day is usually worked from home.

Due to the nature of our business, this travel requirement is non negotiable.

Avanade UK is a proud signatory of the Tech Talent Charter

Client-provided location(s): London, UK; Manchester, UK; Edinburgh, UK; Newcastle upon Tyne, UK
Job ID: avanade-25234

Perks and Benefits

  • Professional Development
    • Mentor Program
    • Leadership Training Program
  • Vacation and Time Off
    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
    • Paid Family Leave
  • Office Life and Perks
    • Flexible Work Hours
    • Remote Work Opportunities
    • Happy Hours
    • Snacks
    • Diversity, Equity, and Inclusion Program
    • Hybrid Work Opportunities
    • Holiday Events
    • Employee Resource Groups (ERG)
  • Health and Wellness
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
  • Financial and Retirement
    • 401(K) With Company Matching
    • Stock Purchase Program