CRM or System Engineering & Cloud transformation Project Manager

As a CRM or System Engineering & Cloud transformation Project Manager, you will be accountable for leading "on-time, on-quality, on-budget" projects ensuring deliverables meet the contract and the sponsor's expectations. This role will actively support sales, estimating, planning, mobilization, execution and successful closure of projects.

Day-to-day you will:

- Assist in the sales process, including estimating work effort and expenses using Avanade's standard tools

- Develop customer relationships and perceptions to achieve mutual goals

- Develop, implement, and maintain a detailed project work plan, including appropriate controls, governance structures and monitoring to ensure on-time, on-budget, and quality outcomes

- Monitor, report, and respond to issues and risks associated with the project

- Manage the team assigned to the project

- Balance scope, schedule, budget, quality, and risks and proposes and implement adjustments as necessary

- Develop traceable requirements during project lifecycle

- Develop and implement change management and change enablement processes throughout project duration

- Manage subcontractors staff assigned to the project

- Engage and partner with appropriate onshore, offshore and near shore workforces, including Service Licensing Agreements (SLAs).

- Several years of experience in managing projects based on CRM or System Engineering and Cloud transformation technology solutions

- Demonstrated ability to think and work systematically and logically

- Basic understanding of contract terms and interpretation

- Proven skills in customer expectations management

- Working knowledge of project/product management methods, tools, techniques, especially in CRM or System Engineering and Cloud transformation technology solutions

- Working knowledge of Microsoft platform technologies

- In-depth knowledge of Microsoft Project and Team Foundation Server (TFS)

- Working knowledge of Earned Value reporting

Other skills and knowledge

- Clear and concise oral and written communication

- Results oriented / self-directed ability to drive change in unstructured environment

- Good client interface and presentation skills

- Business acumen

- Time management skills

- Customer oriented attitude and good interpersonal skills

You likely have a Bachelor's degree in business or technology-related field (or equivalent).

You likely have about 3 - 5 years of consulting project management experience

Location: Milan/Rome

Requisition ID - 57306

Avanade is the leading provider of innovative digital and cloud-enabling services, business solutions and design-led experiences, delivered through the power of people and the Microsoft ecosystem. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation and has 30,000 professionals in 24 countries. Visit us at

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