Consultant/Sr. Consultant - Organizational Change Management/OCM (ERP/CRM Transformation)
About Avanade's Advisory Practice
Want to create value with digital and turn your ideas into human impact? So do we.
There's one in every group-the person who dreams big and has the motivation to bring their ideas to life, even as others might roll their eyes and prefer to play it safe. Are you that person? One who isn't afraid to break the mold and who gets inspired by the power of digital to transform organizations and ways of working? Because we are building teams of people like that to help our clients unlock the power they need now and own what's next.
At Avanade Advisory, we are breaking apart the traditional process of setting strategies and goals first, then finding technologies to achieve them. In the digital age, there's no time for that linear process. We partner with clients to accelerate value from digital innovation by being bold, imaginative - and fast. We think big and deliver personally. We relentlessly challenge, inspire, and support our clients and each other.
Want the agility and energy of a start-up, backed by the resources of Accenture, Microsoft and the Center for Information Systems Research at MIT Sloan School of Management? Here you will find a team of people who thrive on turning ideas and innovations into breakthrough results for leading organizations around the world. Ultimately, we're not just making business better. We're making life better for our clients and their customers.
If that sounds like you, you sound good to us. Find your next opportunity at Avanade Advisory.
About the Role :
Avanade's Organizational Change Management Strategy practice works across the continuum of Change Management to serve clients of all segments and industries throughout North America at all stages of their change journey. Whether helping our clients understand the landscape, chart a course that's right for them or optimize performance, our team of professionals are focused on one thing: helping the organizations with whom we partner realize results.
Your likely skills;
We are looking for a OCM Consultant/ Senior Consultant to produce or support the production of the following OCM deliverables for our Enterprise/Fortune 1000 clients around ERP/CRM transformations:
-Current state organizational assessment and gap analysis
-Future state definition, organizational goals, business function and process definition, and role and job descriptions
-Change impact assessment, business readiness and change strategy
-Stakeholder and leadership assessment, engagement and alignment
-Communication strategy, plan and prepared communications
-Training strategy, plan and prepared content
-Behavioral change adoption strategy, plan and content
-Change adoption measures and measurement program
-Manage work plan inclusive of OCM activities
-Ensure OCM deliverables are completed to a high level of quality, on schedule, in compliance with contractual requirements, and to client satisfaction
- Monitor, control, and report OCM progress and risks to program leadership in accordance with project protocol
-Engage in collaborative and constructive client dialogue to evaluate progress against program objectives
-Maintain effective and trusting working client relationships to facilitate program success and expansion
-Apply change architectures, models, and frameworks used to successfully design and implement complex change Create and utilize methods, estimators, and frameworks that integrate tightly with the broader
-Organizational Change Management work plan generation, implementation and management
-Organizational Change Management status report generation and communication
Your Minimum Role Qualifications;
-Relevant professional service experience, preferably with a global management consultancy firm, or niche consultancy in a client-facing capacity
-Three+ years of experience in OCM Consulting Engagements, around ERP/CRM transformation
-Relevant undergraduate degree
-Experience working in cross-functional and complex teams
-Outstanding communication and presentation (verbal and written) skills
-Attention to detail
-Ability to be flexible, demonstrate critical thinking and work effectively in fluid, complex environments
-Self-driven and motivated
-Fluent in the Microsoft Office product suite
-Ability to travel regularly to client locations in North America
-Familiarity with Prosci or another OCM methodology
Preferred Role Qualifications:
Relevant Organizational Change Management certifications (i.e. Prosci or ACMP)
Relevant graduate degree
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