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Engineering Manager

Toronto, Canada / Remote

Job Requisition ID #


Position Overview

The Digital Customer Experience (DXC) team's Customer Success domain is looking for a hands-on, experienced engineering manager to manage a team of experienced and driven engineers responsible for building, maintaining, and supporting Autodesk's next-generation knowledge platform. You will report into Senior Manager, Engineering. You will focus on leading an engineering team that develops and delivers reliable and scalable backend API services to support the frontend web experiences for our customers, and other consuming application providing new ways for them to interact with Autodesk. You will help lead the backend development of our platform, using Java, Node.js, Python, Docker and other web and DevOps technologies. We are looking for someone who understands complex requirements, back-office systems, and user experience flows, all while delivering a feature-rich platform to have direct impact on our customers.

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  • Manage and mentor the software engineering teams.
  • Work with architects, product owners, and experience designers towards a shared vision and contribute to product roadmaps and business strategies.
  • Collaborate with a geographically dispersed team and stakeholders.
  • Hire and grow top engineering talent.
  • Provide insight, feedback, and recommendations to senior management.
  • Automate processes and propose new tools and technologies when needed.
  • Lead planning, execution, and success of technical projects through Agile ceremonies.
  • Perform code reviews, evaluate implementations, and provide feedback for tool improvements.
  • Work with Autodesk's engineering teams to ensure applications and services are highly available and reliable.
  • Engage in technical and architectural discussions; collaborate with stakeholders to understand requirements, understand use cases, and build toward a cohesive technical strategy.

Minimum Qualifications

  • BS/MS in Computer Science or equivalent work experience
  • 10+ years of relevant industry experience, 3+ years of hands-on technical leadership, and 3+ years of people management experience (must)
  • Understanding of developing large-scale, distributed microservices architecture and platforms
  • Experience working with remote teams and other cross-functional stakeholders
  • Experience with Scrum and Agile development processes and methodologies
  • Customer-facing and service-oriented person
  • Recent hands-on experience within one or more languages - Node.js, Java, Python/Go, React (must)
  • 4+ years experience with back-end programming in Node.js, Java or Python
  • 3+ years experience with React
  • Experience working with Javascript, React, Angular, or similar web frameworks is a plus
  • Experience designing, and building REST APIs, web services
  • Understand DevOps best practices, architectures, and methods
  • Experience with Docker, CI/CD pipelines, and writing build scripts
  • Experience with continuous integration tools, such as Jenkins
  • Experience with Amazon Web Services (i.e. EC2, S3, IAM, RDS, CloudFront, CloudWatch, Lambda, CloudFormation, and others) or similar cloud infrastructure
  • Experience with monitoring and logging tools (NewRelic, Splunk, ELK)
  • Understanding of PCI compliance and security best practices
  • Familiarity with responsive web design

The Ideal Candidate

  • You are comfortable leading software engineers and software engineering teams taking on a technical leadership role in a team
  • You enjoy partnering with UX, QA, product, analytics, and any other involved teams to ensure the best final result
  • You see the future impact of server-side frameworks and are excited to solve the challenges they present
  • You think that microservices and well-defined APIs are superior to monolithic applications
  • You are interested in DevOps and the benefits of a strong CI/CD pipeline
  • You are comfortable with Agile and participating in sprint ceremonies

About Autodesk

With Autodesk software, you have the power to Make Anything. The future of making is here, bringing with it radical changes in the way things are designed, made, and used. It's changing every industry: architecture, engineering, and construction; manufacturing; and media and entertainment. With the right knowledge and tools, this change is your opportunity. Our software is used by everyone - from design professionals, engineers and architects to digital scientists, students and hobbyists. We constantly explore new ways to integrate all dimensions of diversity across our employees, customers, partners, and communities. Our ultimate goal is to expand opportunities for anyone to imagine, design, and make a better world.


Learn More

About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk - our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency
Salary is one part of Autodesk's competitive compensation package. For Canada-BC based roles, we expect a starting base salary between $136,000 and $187,000. Offers are based on the candidate's experience and geographic location, and may exceed this range. In addition to base salaries, we also have a significant emphasis on annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here:

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

Client-provided location(s): Toronto, ON, Canada
Job ID: autodesk-24WD77074
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Long-Term Disability
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • FSA
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Health Reimbursement Account
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
    • Work-From-Home Stipend
  • Office Life and Perks

    • Some Meals Provided
    • Commuter Benefits Program
    • Casual Dress
    • Pet-friendly Office
    • Happy Hours
    • Snacks
    • Company Outings
  • Vacation and Time Off

    • Personal/Sick Days
    • Paid Holidays
    • Unlimited Paid Time Off
    • Leave of Absence
    • Paid Vacation
    • Sabbatical
    • Volunteer Time Off
  • Financial and Retirement

    • Relocation Assistance
    • Performance Bonus
    • Stock Purchase Program
    • Company Equity
    • 401(K) With Company Matching
  • Professional Development

    • Shadowing Opportunities
    • Access to Online Courses
    • Promote From Within
    • Learning and Development Stipend
    • Lunch and Learns
    • Tuition Reimbursement
    • Mentor Program
    • Internship Program
    • Leadership Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Woman founded/led
    • Black founded/led
    • BIPOC founded/led
    • Latinx founded/led
    • Asian founded/led
    • LGBTQ+ founded/led
    • Veteran founded/led