Theater Operations Manager

POSITION: Theater Operations Manager
HIRE DATES: August 1st - November 17th

WORK HOURS: August-November, Part-time (20-30 hours), Monday thru Friday, will require additional hours on weekends and in the weeks leading up to and during the Festival and Conference.

ABOUT US: Austin Film Festival furthers the art and craft of filmmaking by inspiring and championing the work of screenwriters, filmmakers, and all artists who use the language of film and television to tell a story.
AFF is dedicated to providing unique cultural events and services, enhancing public awareness and participation and encouraging long lasting community partnerships.

OVERALL JOB DESCRIPTION: The Theater Operations Manager hires, trains and coordinates all film production volunteers and manages theater front of house operations during the festival. While working for this critically recognized organization, applicants are expected to be able to work efficiently and professionally in a fast paced, team-oriented production environment. In such an environment, the ability to work well under pressure, excellent communication skills and intense organizational skills are a must.

RESPONSIBILITIES: The responsibilities of the Theater Operations Manager include but are not limited to:

Hire and recruit all front of house staff and volunteers, including Theater Managers, Filmmaker Liaisons, interns and volunteers
Coordinate, schedule, appoint and train all front of house staff and volunteers
Attend all Film Department and Staff meetings
Attend all venue walk-thrus; know venue size and expected attendance in order to determine volunteer and staff numbers
Provide weekly reports to Managing Director and Film Department
Conduct Quality Checks on all films being screened at the festival (this is a requirement of ALL film department staff)
Prepare all Theater front of house materials including venue boxes, binders, introduction scripts & queue cards
Adhere to and complete a predetermined timeline
Assist Production Manager in performing tech checks with filmmakers during the festival as needed
Provide daily attendance reports during the festival to Film and Executive departments
Be prepared to fill positions, such as Theater Manager, and problem solve as needed
Provide wrap up and completion materials


Bachelor’s Degree preferred
Must have attended the Conference & Film Festival in previous years or have extensive knowledge of the Festival
Must be available for the entire festival October 25-November 2, 2017
A self-motivated, self-starter adept at juggling multiple projects and problem solving
Strong written and verbal communication skills
Attention to detail and good follow-through
Extensive customer service experience
Strong analytical and problem-solving skills
Ability to prioritize and delegate in high stress, high volume situations; works well under pressure
Microsoft Office skills required

Current resume with at least three references
Cover letter

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