Tier III Network Operations SME (Government)
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Intelligence Community. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission.
Our National Security Team supports the intelligence community, providing, operating and assuring critical voice, video and collaboration services for the full spectrum of operations.
Provides Tier 3 support to the Network Operations Center (NOC). Supports an organization's local area network (LAN), wide area network (WAN), customer networks, Intranet and Internet and other data communications systems or a segment of a network system. Monitors network to ensure network availability to all system users and perform necessary maintenance to support network availability Maintains network hardware and software. Proactively identify risks in the network and develop a plan to mitigate them. Provides support of numerous business requirements into telecommunications (e.g., LAN, MAN, WAN, Voice and Video).
Advanced networking qualifications including MPLS, BGP, OSPF, LAMBDA. LAN/MAN/WAN/Optical specialization. Utilization of common ticket systems (Remedy, ServiceNow) and common network management tools (HPOV, HPNA, Solarwinds, MNS, Netcool, etc). Candidate must have hands on troubleshooting and fault isolation of IT business systems. Applicant must have a strong understanding of the OSI model and configuration of routing protocols such as EIGRP, OSPF, MPLS, BGP, LDP.
Required Skills, Experience, and Education: Candidate must have a total of 15 years of applicable experience. The experience can be a combination of degree and work history. This can be a High School degree and 15 years of work history OR an Associate's and 13 years, a Bachelors' and 11 years, a Masters and 9 years or a PhD and 7 years of work history.
Certifications: Cisco CCNA, CCNP, CCIE, Juniper JNCIA, JNCIS, or JNCIE, ITIL Foundations, and/or CISSP
Required Clearance: TSSCI with Polygraph. (#polygraph)
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws.
AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V
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