Technical Writer / Editor - (Government Support)


Job Description:  assist in preparing and maintaining program documentation to include both technical documents, such as standard operation procedures, user guides and manuals, and technical publications; as well as program documents such as communications with the end user population, web portal content, and monthly reports and deliverables. Working closely with the communications group and program management offices, develop templates and standard formats for deliverables, agendas, meeting minutes, reports, and other communications. Create and update technical documents for internal and other service provider use, based on engineering drawings, technical information from engineering documentation, consultations with engineers and subject matter experts, and other available sources. Produce user manuals, training manuals, and other documentation utilized by the end-user community. Interpret engineering and maintenance drawings, operational procedures to understand and blend large quantities of computer related information; Research technical subject matter, organizes information from multiples sources, and express technical information in written form that is comprehensible to a wide audience of readers. 

Position Responsibilities:

  • Develop templates for program communications, web content, standard operating procedures, and program deliverables.
  • Interact with program management office and other program leaders to assist with all communications and documentation requirements.
  • Compose, edit, and publish management communications for the internal team and to the Government customer.
  • Provide quality control for program deliverables to ensure accurate, professional, consistent reporting.
  • Coordinate with technical personnel to gather input and develop standard operating procedures and technical reports.


  • Required Skills, Experience, and Education :  Candidate must have a Bachelor's Degree and 5 years of experience

    Required Clearance:  Active TS/SCI, with CI Poly.


    Meet Some of AT&T's Employees

    Aaron O.

    Architect, Entertainment Group

    As a cloud architect, Aaron builds and designs different cloud environments that enable video processing. His work helps customers get whichever channels they want, on whatever device they require.

    Jennifer R.

    iOS Developer

    Jennifer develops mobile applications for AT&T customers. She creates new, easy-to-use features for iPhones and iPads that people haven’t experienced before.


    Back to top