Sr UX Researcher
About Our Team
You have the unique opportunity to be a part of a transformational team that will promote new process innovation within AT&T, through modern practices of design and design thinking methods.
The Design Technology team acts as a startup inside AT&T. This highly talented team creates irresistible experiences and desirable products by uncovering the unmet needs of the customer as inspiration. In this high-paced, creative environment, we know that our people will make all the difference in our success. We need energy, curiosity and a relentless interest in creating the best customer experience!
The Senior Lead UX Researcher has a working knowledge of both primary and secondary research methods and practices and is familiar with both qualitative and quantitative analysis methods. Applies human behavior principles and methodologies to research problems in order to design the best customer experience for AT&T Online, Web and Mobile products and services Develops user-experience research plans, collects data, moderates design testing sessions, facilitates workshops with internal and external stakeholders and delivers research reports based on an understanding of how to interpret design principles and standards to evaluate effective designs.
Has advanced knowledge of UX research methods and design principles. Can independently manage multiple large- scale projects involving the management of both internal and external talent. Responsible for applying those levels of knowledge and professional experience to the development of AT&T design processes, roles and resources.
Preferred Bachelor of Science degree in Human Computer Interaction, Interactive Media, or Human Factors Engineering or equivalent experience. Senior-level, real- world experience in design (8-10 years) with working knowledge of managing projects independently
Location: This position is located in Dallas
Application requirements and instructions: Please submit a resume, cover letter, and portfolio.
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