Sr Lead Ux Researcher


The Senior Lead UX Researcher has a working knowledge of both primary and secondary research methods and practices and is familiar with both qualitative and quantitative analysis methods. Applies human behavior principles and methodologies to research problems in order to design the best customer experience for AT&T Online, Web and Mobile products and services Develops user-experience research plans, collects data, moderates design testing sessions, facilitates workshops with internal and external stakeholders and delivers research reports based on an understanding of how to interpret design principles and standards to evaluate effective designs.

Has advanced knowledge of UX research methods and design principles. Can independently manage multiple large- scale projects involving the management of both internal and external talent. Responsible for applying those levels of knowledge and professional experience to the development of AT&T design processes, roles and resources.

Preferred Bachelor of Science degree in Human Computer Interaction, Interactive Media, or Human Factors Engineering or equivalent experience. Senior-level, real- world experience in design (8-10 years) with working knowledge of managing projects independently

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