Network Field Support Specialist (Duluth)

Job Description: Performs maintenance, sustainment of
existing networks, and identification/correction of issues.

  • Responsibilities Include:
  • Follow standard operating procedures
    for the Connectivity Operations Team, including the use of ticketing systems
    and documentation.
  • Support network upgrade projects or
    initiatives
  • Replace failed networking components
    as needed.
  • Support end-user connectivity needs.
  • Support the installation,
    maintenance, operation, and security of the LAN infrastructure and network
    devices.
  • Manage access to network segments and
    resources in compliance with network access policies.
  • Update and refresh hardware,
    operating systems, and software to provide needed functionality and security.
  • Abide by change and configuration
    management standards


  • Required Skills,
    Experience, and Education
    :  Two (2) years of experience in programs and
    contracts of similar scope, type, and complexity are required. Associate's
    degree in engineering technology from an accredited college is required. Two
    (2) years of additional network engineering experience may be substituted for
    an Associate's degree. Experience with installation and configuration of any
    levels of network devices, such as firewalls, switches, routers, cabling,
    Cisco, Brocade, or Juniper devices is a plus. 
    Experience supporting WAN technologies such as SONET (OC3, OC48,
    OC192), DS3, T1, etc.  Experience with
    Taclanes/KG-175, etc.  Experience with
    MPLS, BGP, VPNs, etc.  CompTIA Network+, CCENT, CCNA, CCNP, CCIE,
    or equivalent

    Required Clearance: Candidate must be clearable.


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